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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,146 Reviews

1,146 Reviews of Zeigler Subaru of Lafayette - Service Center

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January 06, 2022

Everything went as planned. Rental car was ready to pick up and the service was completed as expected. More

by matttuggle72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Zeigler Subaru of Lafayette responded

This is awesome news, Matt! We're glad the Bob Rohrman Subaru team made your visit to our service center so easy for you! We'll see you at your next appointment!

January 05, 2022

Great service great communication and great interaction with my advisor, very courteous and professional… thank you More

by E.NUGENT66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Zeigler Subaru of Lafayette responded

We appreciate you taking the time to leave us your fantastic feedback! We're happy to hear the Bob Rohrman Subaru team has made your service experience so enjoyable! Thank you for being a customer!

January 05, 2022

Very nice, professional. They explain everything so we understand what’s going on. They’re always friendly and are pretty quick about getting the work completed on our car. I would definitely recommend th More

by jennifers6273
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hainje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes
Jan 06, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to share these wonderful comments about our team! We're honored to have you as a Bob Rohrman Subaru customer and look forward to your next visit!

January 03, 2022

Jenny Scott in service was great to work with and helped me get my car serviced and working great! More

by JANETSRESLER52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Zeigler Subaru of Lafayette responded

We're so happy to hear this and can't wait to share it with Jenny! Thanks for visiting Bob Rohrman Subaru and please don't hesitate to reach out if we can be of service again in the future!

January 02, 2022

They were able to get my car in and out for simple maintenance and I got my first oil change free since I purchased my car through them! More

by LTPOWELL199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Kyle Bandelier
Jan 04, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for sharing your experience! We appreciate you trusting Bob Rohrman Subaru with your business and look forward to seeing you again next time!

January 01, 2022

This dealership was very clean. Nice environment to wait in for my forester to have a oil change. More

by VEGOGOOCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Kyle Bandelier
Jan 04, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for your 5-stars! We look forward to seeing you next time at Bob Rohrman Subaru!

December 31, 2021

Most welcoming, efficient, and helpful! The technicians always perform the needed work quickly and accurately. The staff goes out of their way to answer questions and keep me posted on work in progress. Pe More

by PSWAILS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Kyle Bandelier
Jan 04, 2022 -

Zeigler Subaru of Lafayette responded

We couldn't have asked for a better review! Thank you for visiting our team at Bob Rohrman Subaru, and we hope to have you as a customer for life!

December 31, 2021

This is the fourth Outback I’ve purchased from Rorhman Subaru. Sales and service is great, but I wish they would start up the popcorn machine! More

by TOHLGREN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Jan 04, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for your loyal business! We're truly grateful for your support and look forward to your next visit with us here at Bob Rohrman Subaru!

December 31, 2021

Did not supply recommended (by Subaru) amount of oil and I had to spend $10 to bring it up to the full mark. I added 3/4 of a quart to get it to the full mark. When I went back, I was told that as long as More

by koppes.m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cannot remember their names.
Jan 14, 2022 -

Zeigler Subaru of Lafayette responded

Our team is disappointed to see the low rating. We appreciate your honest review and encourage you to reach out if you'd like to discuss the situation in more detail. Thank you, Brad Belaire - General Manager - 765-449-8100

December 30, 2021

Good, clean facilities. Answer questions to your satisfaction if you have any. Easy in, easy out. More

by dkschneider53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Kyle Bandelier
Dec 30, 2021 -

Zeigler Subaru of Lafayette responded

Thank you so much for your kind words!

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