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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,146 Reviews

1,146 Reviews of Zeigler Subaru of Lafayette - Service Center

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December 11, 2021

Great Service, friendly staffs, timely delivery, clean and comfortable waiting area, convenient location, if there are new cars available in the showroom for shopping would be a plus ! More

by REBECAKWONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for the review and feedback. All of us here at Bob Rohrman Subaru are grateful for your business and we look forward to seeing you again next time!

December 10, 2021

Quick, complete service for my scheduled maintenance. Jenny is always very helpful and makes sure everything is done to my satisfaction. More

by freema65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Zeigler Subaru of Lafayette responded

We're so glad to hear that Jenny and the Bob Rohrman Subaru team were able to make this a five-star visit! Thank you for being a customer!

December 10, 2021

Easy, efficient, and great customer service! Will continue to service my Subaru here! Thanks Jenny/Kenzie! More

by tcooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Starrett, Kenzie Hughes, Joe Shane
Dec 10, 2021 -

Zeigler Subaru of Lafayette responded

This is great to hear! We're so happy Jenny and Kenzie made this such a positive experience! Thank you for coming to Bob Rohrman Subaru!

December 09, 2021

I have received nothing but outstanding customer service every time I have visited this dealership. I have taken my car in for service in everything from routine maintenance to having rear brakes. Never More

by ROBINMONROE68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Belaire, Robert Ramirez, Kenzie Hughes, Ronald Geier
Dec 10, 2021 -

Zeigler Subaru of Lafayette responded

Robin, we are so proud that our team at Bob Rohrman Subaru could provide outstanding service for you! Thank you.

December 09, 2021

Another amazing service appointment. In and out in no time at all. Kyle is excellent!! Keep it up More

by angel19halo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Bandelier
Dec 10, 2021 -

Zeigler Subaru of Lafayette responded

Thank you so much! Kyle and the Bob Rohrman Subaru team appreciate you!

December 08, 2021

Did not even fix recall but did damage my car. The car belonged to my son who is now deceased and I should’ve never trusted them to work on it! More

by jlvandalsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kenzie Hughes
Jan 03, 2022 -

Zeigler Subaru of Lafayette responded

Hello - please reach out to me directly so that I can address these concerns in greater detail. Thank you, Karalee Sollars, Service Manager, 765-449-8100 or karalee.sollars@rohrmanauto.com

December 06, 2021

Service was excellent! Jenny Scott did an excellent job keeping me informed of any work being completed! More

by JANETSRESLER52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for your review! We're happy that Jenny worked her magic during your recent visit! See you next time at Bob Rohrman Subaru!

December 05, 2021

Service was for a recall--everything went very well. Your demand for 15 words is not appreciated! More

by LYNNECORRIGAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review. Unfortunately, the word limit is a DealerRater policy and not our own. We appreciate you coming to visit us here at Bob Rohrman Subaru and hope we can be of service again in the future. Take care!

December 04, 2021

the employee who helped us was knowledgeable, kind and patient . She was provided information regarding questions I had and answered all my questions. More

by rmbanuelos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Dec 07, 2021 -

Zeigler Subaru of Lafayette responded

This is what we like to hear! We're happy that our team was able to answer all of your questions! Feel free to reach out in the future! -Bob Rohrman Subaru

December 04, 2021

I really like Bob Roman Subaru They are always friendly I really like Bob Roman Subaru They are always friendly and very helpful. They are always on top of things!!!!! More

by COLEENLONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Gray, Kenzie Hughes, Kyle Bandelier
Dec 07, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for this fantastic feedback! We're honored to have you as a Bob Rohrman Subaru customer and look forward to your next visit with us!

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