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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,146 Reviews

1,146 Reviews of Zeigler Subaru of Lafayette - Service Center

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October 22, 2021

Good service experience! Completed warranty work with no hassle and quick turnaround. Had to order part, but came in quickly. More

by pete.mast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Cooper
Oct 22, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for the kind review! It was our privilege to serve you and we hope we have the opportunity to do so again in the future! - The Bob Rohrman Subaru Team

October 22, 2021

Jennie Scott is OUTSTANDING in everything she does. She has gone way above and beyond to help my experience with service be outstanding!!! Supewrior service from a superior employee!!! More

by T.MARSHALL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us your fantastic five-star review! We're so happy Jennie gave you such excellent care! We hope you come to visit the Bob Rohrman Subaru team again!

Oct 22, 2021 -

T.MARSHALL1 responded

AS LONG AS JENNY IS THERE, YOU CAN COUNT ON IT!

October 20, 2021

Kenzie provided great service and we are pleased with the repair work! We will return to Bob Rohrman Subaru! More

by KAPPA_ALUM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Oct 20, 2021 -

Zeigler Subaru of Lafayette responded

We're so happy to hear this! Thank you for visiting us here at Bob Rohrman Subaru. We look forward to seeing you again next time!

October 20, 2021

From the time I first drove in until I left, my satisfaction level with the service of your whole staff - especially Kenzie -was just about as high as it could be. Great job! More

by rmynark
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Taylor Cooper, Bobby Brown
Oct 21, 2021 -

Zeigler Subaru of Lafayette responded

We're glad to hear we've provided such excellent care! Thank you for rating Kenzie and the Bob Rohrman Subaru team five stars!

October 19, 2021

Super job as always. The work was done quickly, they did a good job. I waited at the dealership and was treated super. More

by JBNORBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Taylor Cooper
Oct 19, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for your 5-stars! -Bob Rohrman Subaru

October 19, 2021

First oil change and tire rotation went very smoothly. Friendly and supportive check in process. More

by tonyjhiatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Bandelier
Oct 20, 2021 -

Zeigler Subaru of Lafayette responded

We're happy your first oil change and tire rotation with Bob Rohrman Subaru went well! Thank you for taking the time to leave us your five-star review, Tony! We look forward to seeing you next time!

Oct 20, 2021 -

tonyjhiatt responded

You are welcome. Unfortunately, I will not likely return for future service needs. I live an hour away and have a local guy who is very trustworthy and good at what he does and doesn't charge near as much. It makes no sense for me to travel a hour to get there and then pay more for services that I can get for less locally.

October 19, 2021

They helped me find my Subaru Forester! I love it. Quick and easy car buying experience! More

by 20nursing14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Oct 20, 2021 -

Zeigler Subaru of Lafayette responded

We're happy to hear the Bob Rohrman Subaru team gave you such excellent care! Thanks for taking the time to leave us your five-star review! We hope you enjoy your new Forester for years to come!

October 14, 2021

Everything was good...no delays...the staff is very kind and courteous...always know what to expect More

by ADORKABLYME.1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Oct 14, 2021 -

Zeigler Subaru of Lafayette responded

We're happy the Bob Rohrman Subaru team helped you have a great service visit! Thank you for your five-star rating!

October 14, 2021

Bob Rohrman Subaru always provides outstanding service! I dropped my car off early and they had my service done before my scheduled appointment time, and the link to pay online made it so easy. Every mem More

by erinfreeland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carra
Oct 14, 2021 -

Zeigler Subaru of Lafayette responded

Thank you so much for the kind review! We appreciate you trusting the Bob Rohrman Subaru team with your vehicle's service needs and look forward to your next visit with us!

October 13, 2021

Very clean place . the staff very friendly and helpful. Addison is a great guy that did all he could to get me on my wonderful car . THNAK YOU The staff of the service department was great and careful wi More

by RICANCUB2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Butler, Addison Martin, Bobby Brown
Oct 13, 2021 -

Zeigler Subaru of Lafayette responded

Thank you! We're so happy you enjoy visiting Bob Rohrman Subaru! We look forward to seeing you next time!

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