Zeigler Subaru of Lafayette - Service Center

Kenzie kept me posted on the progress of the service and had it ready at the targeted time. I really appreciated her communication with us. had it ready at the targeted time. I really appreciated her communication with us. More

Excellent customer service. Frequent updates on service. Friendly staff. Quality service and repair. Very flexible with check in time. Will recommend to friends and family. Friendly staff. Quality service and repair. Very flexible with check in time. Will recommend to friends and family. More

Professional service and smiling checking in & out. Clean service area, timely work accomplished, all work explained with courteous staff. Always happy with texting alerts and help provided service area, timely work accomplished, all work explained with courteous staff. Always happy with texting alerts and help provided More

The services performed are always done accurately and efficiently. I particularly appreciate the welcoming presence of the staff and their commitment to keeping me appraised of the work being done. efficiently. I particularly appreciate the welcoming presence of the staff and their commitment to keeping me appraised of the work being done. More

The service people were friendly and professional. They kept me informed all through the process and made the experience very pleasant. I never go anywhere else to have my vehicles serviced. kept me informed all through the process and made the experience very pleasant. I never go anywhere else to have my vehicles serviced. More

My first experience with Bob Rohrman Subaru was a few weeks ago when I had to take my 2005 Outback to the dealer for an airbag recall. I was impressed with the service area - clean, well organized, effic weeks ago when I had to take my 2005 Outback to the dealer for an airbag recall. I was impressed with the service area - clean, well organized, efficient, and friendly. I had to leave my car over night and was given a loaner Outback to drive. I would give them a five-star rating on customer service, except that it had taken months to get the work scheduled. As part of the recall service, they did a vehicle inspection and recommended quite a bit of work (the estimates for which seemed pretty expensive). I chose two items that I wanted repaired, but the parts for them were not available until the following week, which would have meant using the loaner for several more days; since we have a dog who travels with us on most trips, this wouldn't work for us. We took some time to check out the used Subaru in the lot and visit the car sales department - I asked if they had any "swag" and was cheerfully awarded two t-shirts. If money and the dog were not an issue, I would go back. More

The dealership and the workers are very nice. We like to go there and have our cars service there. I also like that I get a loaner when need it go there and have our cars service there. I also like that I get a loaner when need it More

Good service department. Clean and professional service area. Associates were very knowledgeable, professional and friendly. Thank you for taking care of my vehicle. Keep up the good work. area. Associates were very knowledgeable, professional and friendly. Thank you for taking care of my vehicle. Keep up the good work. More

attentive pleasant, informative, good communication and abilities to answer all my questions, made me feel comfortable during the meeting, wasn't in a hurry and showed a lot of patience when I did not unde abilities to answer all my questions, made me feel comfortable during the meeting, wasn't in a hurry and showed a lot of patience when I did not understand some things More

The women in the service center who assisted me were extraordinarily professional, competent, and friendly. My experience could not have been better. Many thanks to them for everything they did. They we extraordinarily professional, competent, and friendly. My experience could not have been better. Many thanks to them for everything they did. They were absolutely perfect in every way! More