Zeigler Subaru of Lafayette - Service Center

Service here is always easy and expedient. I worked with Kenzie Hughes and she made the entire experience a breeze. I was not only able to get my service scheduled for a Friday afternoon, but they were able Kenzie Hughes and she made the entire experience a breeze. I was not only able to get my service scheduled for a Friday afternoon, but they were able to both complete an oil change and do factory recall work within hours, and get me back in my car before the end of the work day. Kenzie also ensured that I got a loaner vehicle so I could return to work during the afternoon while they worked on my vehicle. Definitely recommend this service center for all of your Subaru repair and maintenance needs. More

It was a pleasure to bring my Subaru in for a minor problem. I was treated with respect and the problem was immediately resolved with no hassle. problem. I was treated with respect and the problem was immediately resolved with no hassle. More

They were very friendly and helpful to work with. They were very considerate of my time and what my car needed. Nothing more to say. were very considerate of my time and what my car needed. Nothing more to say. More

I buy Subarus because of Rohrman’s excellent service. Jenny Scott is an outstanding representative of that excellence. She knows her stuff. And the coffee is great too. Jenny Scott is an outstanding representative of that excellence. She knows her stuff. And the coffee is great too. More

Couldn’t be happier with the service! Wife’s car was determined to be undriveable, speed at which they got her a loaner was awesome. I highly recommend them!! determined to be undriveable, speed at which they got her a loaner was awesome. I highly recommend them!! More

Normally service is good but this time I almost got charged for something that was not done. Fortunately the service advisor caught the error and had it fixed. However the recall/service work caused a charged for something that was not done. Fortunately the service advisor caught the error and had it fixed. However the recall/service work caused a rest of the computer and they did not check to reset my clock which I was able to do and there were other setting that I had to bring the car back in to have reset. More

Good service. Seems early for both front axels of a 2015 to give out and need complete replacement. I would hope for a discount or something more reassuring for such an item to go so quickly, such as a 3 ye to give out and need complete replacement. I would hope for a discount or something more reassuring for such an item to go so quickly, such as a 3 year warranty instead of 1 year. More

My experience was exceptional! Clean, comfortable and finished in a timely manner. I arrived in the express lane and was promptly greeted. Explained that I was there for my 12,000 service. The service te finished in a timely manner. I arrived in the express lane and was promptly greeted. Explained that I was there for my 12,000 service. The service tech explained what services would be performed and how long I should expect to wait, then guided me to the lounge. It was a clean and comfortable waiting area with drinks and restrooms and free WiFi available. I was greeted by a text when they started the service and asked if I needed anything. When the service was completed I received a text and I returned to the service area. The service tech then explained what was completed and made me aware that there were no issues. From start to finish I was kept aware of their progress...and it only took about 35-40 minutes and I was back on the road!! More

I have been in there three times since December. Transmission, oil change, and recall. Great customer service from everyone I dealt with while I was there. They are all very professional, courteo Transmission, oil change, and recall. Great customer service from everyone I dealt with while I was there. They are all very professional, courteous, and helpful More

Always friendly and fast service. I like that they text me when car is ready and to check if I need anything during my visit. me when car is ready and to check if I need anything during my visit. More