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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,155 Reviews
Call Service Center (765) 588-9603

1,155 Reviews of Zeigler Subaru of Lafayette - Service Center

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March 12, 2023

The Service Department was very good. Lauren kept me informed. However, I am having the driver's window problem again. I made the trip to get it fixed before my warranty ran out.I will be More

by indcindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
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Mar 15, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bob Rohrman Subaru. If you have any further questions, please give us a call. We're always happy to help!

March 10, 2023

always clear explanations on service details. service provider worked through his lunch to complete my maintenance issues so I didn’t have to cancel a doctor’s appointment on the same day. More

by LFRAZEUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
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Mar 13, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 09, 2023

They are always very prompt and they explain everything they’re doing to your vehicle. More

by jel1694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who waited on us.
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Mar 11, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bob Rohrman Subaru

March 08, 2023

They take my questions seriously and are not condescending, which as an Older female, I have experienced many other places More

by BALLTWAR414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember names
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Mar 10, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 07, 2023

The Service Department completely addressed my tire low pressure issue in a quick and courteous manner. More

by BOILERPAT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tori
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Mar 09, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 07, 2023

Everyone always nice and work done in good time. Justi always ready to help and answer quedtions More

by GRAMMYSHEETS.JS.1358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2023

Kenzie had a great smile. Kept me up to date on what was going on and when it was complete. Thanks Kenzie, Jim Thompson 2020 Outback More

by jthomp59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
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Mar 09, 2023 -

Zeigler Subaru of Lafayette responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Rohrman Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 05, 2023

Awesome customer service, great people, fantastic communication, awesome waiting area, helpful and friendly staff, and best of all great service on car! More

by Angie.Mcglothlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty McGlothlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Starrett
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Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 05, 2023

The service department seems to always do their best to address issues in the most timely and efficient manner. More

by advoarmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Mar 08, 2023 -

advoarmy responded

The only issue is the rattle is still there and i was going to let Jenny know when we bring it in for service next week. Jenny is geat to work with and is a true asset to your team.

March 03, 2023

Very helpful , sales man helped find best model for my needs and we ordered it. More

by portwoodterrya9
Recommend Dealer
Yes
Employees Worked With
Alexander Raines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Starrett, Dereck Chumley
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Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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