Zeigler Subaru of Lafayette - Service Center

The Service department is exceptional - competent, efficient, and welcoming. Oil changes rarely take more than 45 minutes, the lounge is comfortable, and the staff keeps me informed on the progress! efficient, and welcoming. Oil changes rarely take more than 45 minutes, the lounge is comfortable, and the staff keeps me informed on the progress! More

Jennifer is awesome!!! She's a keeper! Very knowledgeable, she explained things well and answered all my questions, checked with the mechanic as necessary. Courteous and professional. knowledgeable, she explained things well and answered all my questions, checked with the mechanic as necessary. Courteous and professional. More

Pleople were very nice that waited on us! Love the new way to get oil changed and vehicle repaired much better service than it use to be! way to get oil changed and vehicle repaired much better service than it use to be! More

Bob Rohrman Subaru has worked very diligently to be a high customer service provider. In all of our interactions, both sales and service, their staff has made themselves available to answer questions an high customer service provider. In all of our interactions, both sales and service, their staff has made themselves available to answer questions and make certain arrangements are clear. More

I love my Subaru and one of the things I love more are the service people and advisors. I never feel anxious when I take my car in for service because they always ask me before they do anything I haven't the service people and advisors. I never feel anxious when I take my car in for service because they always ask me before they do anything I haven't asked to be done. They are ALWAYS pleasant and seem to really like they're jobs. I can't say enough about Ashlee my advisor, I always try to ask for her because she is so kind and very attentive to my needs. Thank you Ashlee!!!! Lafayette Subaru RULES!!! More

The service department staff are very friendly and explain everything very well. It is great that they allowed me to see the damaged part on the vehicle while on the car lift. The prices for replaceme explain everything very well. It is great that they allowed me to see the damaged part on the vehicle while on the car lift. The prices for replacement parts could be a little more competitive but the labor rate is quite fair. I wish they would contact the customer sooner when special order parts arrive in the shop. I would rate my Subaru service experience a 9/10 - thanks for everything! More

Were great to help me with my self installed Subaru remote start. Subaru provided a bad unit "out of the box" and they help diagnose this and then programmed it for me after I replaced the controller remote start. Subaru provided a bad unit "out of the box" and they help diagnose this and then programmed it for me after I replaced the controller with the replacement. More

I recently had to have my headlights adjusted . I needed a loaner car overnight and it was no problem. Went like clockwork . Then my starlink subscription stopped and that was working by the next workday a loaner car overnight and it was no problem. Went like clockwork . Then my starlink subscription stopped and that was working by the next workday ! More

Jenny is amazing!! After some hiccups with parts not arriving to do a warranty repair, she got involved and turned a frustrating experience into a very pleasant one. Everyone I've interfaced with has b arriving to do a warranty repair, she got involved and turned a frustrating experience into a very pleasant one. Everyone I've interfaced with has been friendly and helpful, but Jenny went above and beyond to make sure I left as a happy, returning customer. Kudos!! More

Everything was great with the exception of trying to call in to see if my car was done. Seems like everyone is too busy to answer the phone. When they did it was very cordial, though!! in to see if my car was done. Seems like everyone is too busy to answer the phone. When they did it was very cordial, though!! More