Zeigler Subaru of Lafayette - Service Center

I thought when I got an oil change the windshield washer fluid would get topped off. Obviously not, the reservoir was dry the following week. fluid would get topped off. Obviously not, the reservoir was dry the following week. More

Everyone was very courteous and professional. The loaner car was ready to go immediately. When I returned the next day all of the work was done and was able to quickly pick up my car and be on my way. car was ready to go immediately. When I returned the next day all of the work was done and was able to quickly pick up my car and be on my way. More

I appreciate the way the technicians try to explain how things are programed in the electronic unit, but are frustrated when their normal routine check up doesn't result in fixing the problem. things are programed in the electronic unit, but are frustrated when their normal routine check up doesn't result in fixing the problem. More

My car was well serviced. Jenny explained everything that the service tech found. Recall exhaust was replaced efficiently. Jenny and staff very pleasant and friendly. that the service tech found. Recall exhaust was replaced efficiently. Jenny and staff very pleasant and friendly. More

Never had issues with the Dealership. Lets me know of any issues when I bring the car in for normal checkups Support and Maintenance on my vehicle always on point. Customer service and attention ar any issues when I bring the car in for normal checkups Support and Maintenance on my vehicle always on point. Customer service and attention are excellent. More

it was fine, i hade no problems. was asked to do this and they said anything less than 5 stars was failing. (that's incredibly stupid but whatever) and they said anything less than 5 stars was failing. (that's incredibly stupid but whatever) More

The service dept is by far the worst in the city/county! I traded my Subaru for a Chevy bc your service dept is incompetent! I traded my Subaru for a Chevy bc your service dept is incompetent! More

My service was great! I am on my 3rd Subaru and with all my quality issues with my Crosstrek I wasn’t planning on purchasing or leasing in the future. Jenny & Kristen however both took great care of me and my quality issues with my Crosstrek I wasn’t planning on purchasing or leasing in the future. Jenny & Kristen however both took great care of me and exceeded my expectations and changed my experience around to a positive one. I am truly thankful they both cared and proved to me faith in humanity and doing what is right for the customer. I help build over 400 Subarus a day and have always been a loyal customer and will continue as a customer because of them! Thank you! Patricia Locker More

The staff was friendly and made my trip easy. I appreciate how the staff went over and beyond to help me understand everything I needed to know. appreciate how the staff went over and beyond to help me understand everything I needed to know. More

I have no words. I was treated well at their service department but after the time they had my car I was told this is how my car was designed and they could not find anything wrong. Needless to say, my department but after the time they had my car I was told this is how my car was designed and they could not find anything wrong. Needless to say, my car is at another dealership where they have found my issue and called in an engineer to look at it. They conclude that its an issue with my cvt transmission and its covered under my warranty. More