Zeigler Subaru of Lafayette - Service Center

Really great service and super polite. They gave a full explanation of what they needed to do and it was clear. It was a pleasure being served in this manner explanation of what they needed to do and it was clear. It was a pleasure being served in this manner More

Our first and last visit for an oil change. The oil change was messed up (leaking oil afterwards). When we called about it they said to come in, no appointment needed. We went in and then they told us change was messed up (leaking oil afterwards). When we called about it they said to come in, no appointment needed. We went in and then they told us to was too late in the day after waiting a long time. So we made an appointment for the next day, waited HOURS and still not to be seen. They had overlooked our van in the workflow and by this point we had to leave. They told us to come back later and the manager would make sure it was done ASAP. So we took it back again and sure enough, the first oil change was messed up and had to be redone. So 4 visits for 1 oil change to be done right. They offered us a coupon for the mess up, but honestly we will just go back to where we had been going to spare the hassle! More

I thought when I got an oil change the windshield washer fluid would get topped off. Obviously not, the reservoir was dry the following week. fluid would get topped off. Obviously not, the reservoir was dry the following week. More

Everyone was very courteous and professional. The loaner car was ready to go immediately. When I returned the next day all of the work was done and was able to quickly pick up my car and be on my way. car was ready to go immediately. When I returned the next day all of the work was done and was able to quickly pick up my car and be on my way. More

I appreciate the way the technicians try to explain how things are programed in the electronic unit, but are frustrated when their normal routine check up doesn't result in fixing the problem. things are programed in the electronic unit, but are frustrated when their normal routine check up doesn't result in fixing the problem. More

My car was well serviced. Jenny explained everything that the service tech found. Recall exhaust was replaced efficiently. Jenny and staff very pleasant and friendly. that the service tech found. Recall exhaust was replaced efficiently. Jenny and staff very pleasant and friendly. More

Never had issues with the Dealership. Lets me know of any issues when I bring the car in for normal checkups Support and Maintenance on my vehicle always on point. Customer service and attention ar any issues when I bring the car in for normal checkups Support and Maintenance on my vehicle always on point. Customer service and attention are excellent. More

it was fine, i hade no problems. was asked to do this and they said anything less than 5 stars was failing. (that's incredibly stupid but whatever) and they said anything less than 5 stars was failing. (that's incredibly stupid but whatever) More

The service dept is by far the worst in the city/county! I traded my Subaru for a Chevy bc your service dept is incompetent! I traded my Subaru for a Chevy bc your service dept is incompetent! More

The staff was friendly and made my trip easy. I appreciate how the staff went over and beyond to help me understand everything I needed to know. appreciate how the staff went over and beyond to help me understand everything I needed to know. More