Zeigler Toyota of Racine

Never Ever Buy a car from this dealership. The manager openly lied to us. He tried (Jacob) to tell us the price of the vehicle changed last weekend when clearly we had email confirmation from the dealersh openly lied to us. He tried (Jacob) to tell us the price of the vehicle changed last weekend when clearly we had email confirmation from the dealership showing a lower price two days ago. I can not stand people that lie. You will be much better satisfied going someplace else. How unethical! More

First experience with Zeigler Toyota Racine and I must say the people in this dealership were absolutely amazing. Nothing felt rushed, everyone made me feel comfortable and ensured I understood everything say the people in this dealership were absolutely amazing. Nothing felt rushed, everyone made me feel comfortable and ensured I understood everything from the car to documents. Lee Ann was helpful and a pleasure to be around. This was hands down my best car buying experience. The woman who helped me get my new Toyota financed was the best as well got me in and out in 45 minutes! Overall experience 10 out of 10! More

I had a unique experience, while purchasing my car at Ziegler’s Toyota of Racine. From Ray, to Adrian, to Brad, to Sophia, to the rest of the Team; all of them offered me a great customer care, which ma Ziegler’s Toyota of Racine. From Ray, to Adrian, to Brad, to Sophia, to the rest of the Team; all of them offered me a great customer care, which made me feel free to choose whichever the car would fit me. I also value very highly the fact that I wasn’t rushed or pushed to do business. I highly recommend to purchase your car at Zeigler’s if you want to find a great deal, while being treated really professionally. More

Lee Ann was very friendly & welcoming. As a first time buyer my first experience was very pleasing. buyer my first experience was very pleasing. More

Disappointed ... very disappointed. I had a signed purchase agreement from before Zeigler took over the dealership. We had a car on order which finally arrived. As it arrived and we are doing the pa purchase agreement from before Zeigler took over the dealership. We had a car on order which finally arrived. As it arrived and we are doing the paperwork somehow the price had changed and increased. Ray, who was working with, pointed out where the price change was and just that it's more now with Zeigler. I'm not even honestly sure if that is legal as often when a business is purchase are they not liable to satisfy all outstanding agreements? The matter is just over slightly $100 which in the scheme of a new vehicle is not a lot however the ethics behind it leaving me questioning why anyone would want to go to this dealership. More

Lee Ann is very professional and friendly, it is a pleasure to work with her! I have had a few bad experiences at dealerships, but the staff at Ziegler are fantastic. I look forward to visiting Zieg pleasure to work with her! I have had a few bad experiences at dealerships, but the staff at Ziegler are fantastic. I look forward to visiting Ziegler in the future! More

No customer service here excepting the cashier. I arrived on time for 25k service appointment. Service personnel did not appear enthused on the prospects of arriving customers. One was checking their social on time for 25k service appointment. Service personnel did not appear enthused on the prospects of arriving customers. One was checking their social status on FB. Finally got their attention. They then started to inform me on the issues to be addressed during 25k service (all out of warranty) plus brake system flush ($179). Light duty service at 25 k according to Toyota on-line ($20~$26 est.) includes -Rotate tires -Check installation of driver's floor mat -Inspect and adjust all fluid levels -Inspect wiper blades -Visually inspect brake linings/drums and brake pads/discs This dealership is obviously wanting to separate the consumer from their wallet! No where is it recommended to flush brake system at this low mileage and service usage (normal). I'll be taking my vehicle instead to Wilde Toyota in West Allis. The West Allis dealership has always been up-front regarding out of pocket cost of ownership. Racine dealership needs a bunch of customer service specific improvements before I reconsider giving them business. Avoid at all costs. More

The sales & financing team were great! Shopping and buying a car was a pleasant experience ! A very laid back experience. No one was pushing you to buy buying a car was a pleasant experience ! A very laid back experience. No one was pushing you to buy More

Worst experience I have ever had. It was labor day I did the quote on the website, I called to confirm and received an email. I felt uneasy due to getting very evasive and general answers with disclaimers. the quote on the website, I called to confirm and received an email. I felt uneasy due to getting very evasive and general answers with disclaimers. I finally got Adrian Basich on the phone, I sensed sliminess right off the bat. He started to insult me and say I am wasting his time, since he decided to work on Labor day to provide the public with great deals. In any event, I said before I waste my time driving an hour away, can you confirm the car is avail and the deal that was formed on the website is accurate. He said your asking me to marry you without seeing you! I know this was a longshot, against my better judgement I cleaned out our car grabbed the title and made my way to the Dealership. He started by acting super busy, then adding he was doing me a favor since he's so busy, he also commented that he couldn't see my face and might not give me a good deal (Since i was wearing a mask) then he said the deal had to change and he offered me 5k lower for my trade in, I told his salesman that was unacceptable and walked! Don't waste your time, he is truly the type of guy you read horror stories about, no shame, no respect, and downright dishonest. Save yourself sometime and go to a different dealer in Milwaukee that is centrally located and has a stellar reputation! BTW Adrian is new GM at this dealer since Ziegler just purchased it, they brought him over from Hyundai, I certainly hope toyota gets wind of this guy and his reputation, he will cause some great damage to the reputation of the brand! More

While the young man who sold me my car was honest and sincere my contract ended up with 4k worth of warranties I specifically said I did not want to include and I did not double-check that they had been sincere my contract ended up with 4k worth of warranties I specifically said I did not want to include and I did not double-check that they had been excluded because I foolishly wanted to trust that my wishes would be respected. I am now paying 4k more for which I believed I was contracting. Not ok. More