1,224 Reviews of Racine Toyota - Service Center
TOYOTA CARE I WAS IN AND OUT IN 45 MINUTES WHILE I ATE BREAKFAST AT BURGER KING NEXT DOOR. EXTREMELY SATISFIED WITH SERVICE! I WILL COME BACK IF NEED FOR I WAS IN AND OUT IN 45 MINUTES WHILE I ATE BREAKFAST AT BURGER KING NEXT DOOR. EXTREMELY SATISFIED WITH SERVICE! I WILL COME BACK IF NEED FOR SERVICE. More
The best ever. Quick and easy. Friendly service in an ultra-clean environment. Enjoyed the waiting area. The team finished ahead of schedule. Very happy with both sa Quick and easy. Friendly service in an ultra-clean environment. Enjoyed the waiting area. The team finished ahead of schedule. Very happy with both sales and service. Great place to do business. More
Pleased After a disappointing series of visits to resolve a suspension issue created from a previous strut replacement, I shared my frustrations and was conta After a disappointing series of visits to resolve a suspension issue created from a previous strut replacement, I shared my frustrations and was contacted personally by Paul, the service manager. He asked me to bring in my Highlander the next day and he would arrange for a loaner car for me to use until the issue was resolved. He took personal oversight of the process and by the end of the day a problem that I had been having for 20K miles was fully resolved. And even though my extended warranty had recently expired, he made sure that the repairs needed on the previous work was covered. Paul and service advisor Linda did an excellent job of getting done what others had not been able to accomplish. More
New Tires Linda was very helpful (as she has been numerous times before). She sent me a few quotes on tire selections and answered my questions completely. Wh Linda was very helpful (as she has been numerous times before). She sent me a few quotes on tire selections and answered my questions completely. When I came in to have the new tires installed, Linda was efficient in getting the paperwork done and I was off to the waiting room. The whole experience went smoothly -- just as expected. More
Nice staff, helpful service Service completed quickly, good suggestions for future service without a hard sell. will always bring my Prius here for service. Would suggest this de Service completed quickly, good suggestions for future service without a hard sell. will always bring my Prius here for service. Would suggest this dealer for service to others. More
Excellent Service I had a recall on my car because of defective air bags. Thanks Racine Toyota for fixing and problem and getting me back on the road again. I had a recall on my car because of defective air bags. Thanks Racine Toyota for fixing and problem and getting me back on the road again. More
Good Service Experience Car was in and out in a timely fashion, Joel was very helpful in quickly researching my bill when I called later with a question about it, waiting roo Car was in and out in a timely fashion, Joel was very helpful in quickly researching my bill when I called later with a question about it, waiting room with wi-fi let me get work done, coffee was there (and fresh!). More
Not great! It's too far from Racine to suit me and the shuttle took too long to pick me up after they called, otherwise I had no problem with them. It's too far from Racine to suit me and the shuttle took too long to pick me up after they called, otherwise I had no problem with them. More
Above average service center Thankfully the service center is nothing like the sales side of the house here. Service is always friendly and very clear on what they are doing to y Thankfully the service center is nothing like the sales side of the house here. Service is always friendly and very clear on what they are doing to your vehicle and why. Yes they tend to upsell services recommending them possibly early but I have never had them attempt to recommend a service that wasn't needed. The service crew definitely ensures that our cars stay running well. More
What can I say about an oiol change? Why do I have to do a critique of an oil change, brake fluid and coolant flu;sh? It apparently worked. OK do you want this or not -- it's stupid Why do I have to do a critique of an oil change, brake fluid and coolant flu;sh? It apparently worked. OK do you want this or not -- it's stupid More