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Zimbrick at Fish Hatchery Road
Madison, WI
2,228 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,228 Reviews of Zimbrick at Fish Hatchery Road
March 04, 2020
Mixed Somewhat difficult to rate the service center as everything they did was done well. I was kept informed of the services that were needed as the situat Somewhat difficult to rate the service center as everything they did was done well. I was kept informed of the services that were needed as the situation changed. The people I dealt with were courteous and professional. I was very disappointed to learn that I needed new tires on a new car that I purchased less than 2 years ago. I looked up the warranty information on the tires and they were covered up to 70,000 miles. I had 30,000 miles on them. (I also read that the warranty did not cover original equipment tires, so tough luck for me.) The one thing I did not like about the service was that the car was parked on the left side of the entrance on Greenway Cross. There was some confusion for people wanting to enter there, as I was on the entrance side of the exit and I had a difficult time leaving as it was 4:00 on a Friday and I would have preferred leaving the lot from a different exit. I'm not sure why the car was left in that spot as that was the worst spot to leave it in. More
by PAUL.NESJA
Verified CustomerEmployees Worked With
John Bridgeman
March 04, 2020
Very Good Service All needed work done very professionally and on time. Only gave 4 stars as prices a little on the high side. Friendly personal service, also free coo All needed work done very professionally and on time. Only gave 4 stars as prices a little on the high side. Friendly personal service, also free cookies in waiting room. More
by JoAnn
Employees Worked With
Tom Strahota
March 04, 2020
purchase of a 2017 Honda HR-V Great experience. both individuals were very customer focused and I'm glad I purchased my vehicle from them. this is the 8th vehicle i've purchased Great experience. both individuals were very customer focused and I'm glad I purchased my vehicle from them. this is the 8th vehicle i've purchased from Zimbrick since 2000. More
by MARK.JACOBOSKI
Employees Worked With
Tyler Brummer, Trevor Griseta
March 04, 2020
I have bought three Honda’s and my son just bought his first Honda and it is because of the service department! They are always responsive and I trust their recommendations. first Honda and it is because of the service department! They are always responsive and I trust their recommendations. More
by LAMANTIA
Employees Worked With
Tom Strahota, Stephen Pelletier, Trevor Griseta
March 03, 2020
Service has always been a breeze and timely when waiting for oil change and tire rotation. Pay a bit more at the dealership but it gives peace of mind to a leased vehicle I will be returning. for oil change and tire rotation. Pay a bit more at the dealership but it gives peace of mind to a leased vehicle I will be returning. More
by djtoastby
Employees Worked With
Mike Werner
March 03, 2020
Every one was very helpful and informative. The snickerdooles in the waiting area were dangerously delicious. And I feel like I got a good deal. snickerdooles in the waiting area were dangerously delicious. And I feel like I got a good deal. More
by KVKLINGER
Employees Worked With
Name isn't listed
March 03, 2020
Oil change Cole was very helpful in facilitating my service at Zimbrick Honda. I have a 2015 Honda Fit that had a A1 15% oil left reading. Cole had me set up for Cole was very helpful in facilitating my service at Zimbrick Honda. I have a 2015 Honda Fit that had a A1 15% oil left reading. Cole had me set up for service in a few quick minutes and the service was completed promptly. I was done and back in my car in a very reasonable amount of time. I was very pleased by my interactions with Cole. More
by ANNEEGANROBERTSON
Employees Worked With
Cole Dierickx
March 03, 2020
Excellent service, friendly staff, professional environment, customer centric , and an overall positive experience. Appreciate the fact I am not pushed into services that I don't need. What else environment, customer centric , and an overall positive experience. Appreciate the fact I am not pushed into services that I don't need. What else can I say. More
by raffi.mesdjian
Employees Worked With
Cole Dierickx
