Maguire Automotive
Ithaca, NY
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1,082 Reviews of Maguire Automotive
Genuinely atrocious experience with the service department here. I’d been taking my VW Golf to Maguire for service for about 2.5 years, appointment lead times are long (3-4 weeks), parts waiting ti department here. I’d been taking my VW Golf to Maguire for service for about 2.5 years, appointment lead times are long (3-4 weeks), parts waiting times are long (3-12 weeks), and most appointments end in “can’t replicate” or they introduce a new issue. Recently I fought with them for 5 months to get a headlight replaced and after they did, it was grossly misaligned. When returning, they refused to fix it. When going to another dealership over an hour away, I was informed that the headlight was improperly installed to the point they were unwilling to work on the vehicle. Absolute nightmare. Do not buy or service a car at Maguire Import Cars, or any Maguire dealership. More
TERRIBLE. less than 1 star. Inquired on 1/12 about a car that I was ready to.buy. 10 days later and counting, no one has attempted to.reach out. Great way to.d less than 1 star. Inquired on 1/12 about a car that I was ready to.buy. 10 days later and counting, no one has attempted to.reach out. Great way to.do business More
Online order, flawless execution no games and nonsense! I found this dealer through a friend of mine who is a wholesaler, I am also a former dealer and I detest the added fees, added things you do not need I found this dealer through a friend of mine who is a wholesaler, I am also a former dealer and I detest the added fees, added things you do not need games. This is October of 2022 and cars are scarce and extra fees are prevalent. Not at Maguire, not one game no nonsense and the car is being shipped to me in Tampa. Michael and Clayton were quick to respond, the deal was EXACTLY what was agreed to with no nonsense. Clayton got the doc's out perfectly to me with the fedex and return fedex flawlessly executed. I can't stress this enough, the execution is flawless. Clayton even found me the shipper! I wish I lived in Ithica to use the service department (by the way we have 4 Toyota's in the family now) this was the best transaction. Thank you gentlemen for a job well done. More
Easy to make an appointment. The staff at the service desk are always friendly and helpful. We feel we can depend on the work done. No worries. They even wash the car…a rare thing done today and a very desk are always friendly and helpful. We feel we can depend on the work done. No worries. They even wash the car…a rare thing done today and a very nice and appreciated service. We travel over an hour to go to this dealer. More

