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Bayway Lincoln

Houston, TX

4.9
190 Reviews

12333 Gulf Freeway

Houston, TX

77034

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190 Reviews of Bayway Lincoln

May 02, 2026

Low pressure environment, pretty fast process thru Financing, delivery process was maybe too short considering the technology that Lincoln has in their vehicles. More

by Bigdog 2026
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamamed
April 30, 2026

Excellent customer service from Shane and the entire team. They kept me informed of my vehicle status and answered all my questions. It’s a pleasure to have such a professional group of people keeping More

by clarybb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Donaldson
April 29, 2026

Bayway always does a good job, and is always prompt to finish on time. Shane Donaldson is like a friend and always makes me feel like I am in good hands. More

by LDI3862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Donaldson
Apr 29, 2026 -

LDI3862 responded

LDI3862 Bayway always does a good job, and is always prompt to finish on time. Shane Donaldson is like a friend and always makes me feel like I am in good hands.

April 28, 2026

Give a big shout out to service team with Curtis and the boys working in the shop for a great job. They do service and all two cars. As for Lincoln not getting parts that I need for a recall that’s it. That More

by Lmaronge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Romine
April 27, 2026

Superior, excellent customer service, with Kyle Hart as the Service Advisor!! Always responsive and exceptionally helpful. Kyle follows through with all requests. Very much appreciated!! More

by accounting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Hart
April 20, 2026

Have been working with Jaimie and Bayway Lincoln for ten years. Great service and easy to work with. More

by sandrabilskie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaimie Sausser
April 20, 2026

Easy to get service appointment. Service manager is friendly and helpful. Always describe what they will do and the cost ahead of time. Finish in a timely manner and wash the car More

by SLW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with internet dept
April 20, 2026

Fredrick Young was my salesman and he found the perfect vehicle for me! He was personable and very pleasant to work with.! More

by patriciahic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frederick Young
April 20, 2026

This is my first experience with Lincoln and Sean has been amazing, so glad we make this decision! More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean , Nathan Northcutt, Nathan Northcutt
April 20, 2026

Good experience with service dept. Joe was very prompt and had my needs met in a timely manner. He was courteous and well informed with my needs. It was a pleasant experience. More

by ruben1851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Northcutt
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