Capital Chevrolet of Shallotte

I am a man of 67 years, and have purchased many vehicles. This dealership is by far the WORST I have ever dealt with. I leased a 2026 Colorado on Feb 5 2026. I traded in a 2019 Toyota Rav 4, I had a military This dealership is by far the WORST I have ever dealt with. I leased a 2026 Colorado on Feb 5 2026. I traded in a 2019 Toyota Rav 4, I had a military tag which I told them I wanted transfered to the truck. After the ride home I discovered the lights were much to dim for me.( that's how long we were in dealership). The next day I went back to dealership to return vehicle. They found a vehicle I wanted to purchase however, it was at a different dealership and they would have it delivered to Shallotte NC. Finally Feb 19th they said the truck is ready for pick up. In which I picked up and was happy with vehicle. Today March 11 2026 I received a letter from South Carolona (where I live) stating my registration and license would be suspended b/c the Toyota which I traded in had no insurance. So, from Feb 5th to today Mar 17th SCDMV has no recorded paperwork in their database to justify my story. I had to go to SCDMV and prove to them with the paperwork I had that Capital Chevy actually took possession of said vehicle. After me filling out a form 460 at the SCDMV the suspension has been halted. However, SCDMV still has no paperwork to honor my transfer of military tag. I only discovered all of this b/c my voicemails went unanswered. I was told by Capital Chevy they never received any calls from me. I feel like a can being kicked down the road over and over again. I would NEVER recommend this dealership to anybody, even my enemies. Very disappointed and feeling used. More

Did not have a good experience. I feel as though there not honest with me I feel as though there not honest with me More

I went to lot 530 on a Friday, walked around, no one offered to help me. I went back next day talked to Mike and picked out a car off of carfax, made them him cash offer on Saturday but he didn't call m offered to help me. I went back next day talked to Mike and picked out a car off of carfax, made them him cash offer on Saturday but he didn't call me back. Texted them on Monday Shawn returned my call made an all cash offer of 21,000 again never called me back. They add $995 or $1495 for cleaning the car, spraying on fabric protector and putting hydrogen in the tires. I guess the only way they sell cars is if you need credit and pay the full sticker price that ask on used cars. Terrible experience More

Awesome experience buying our 2023 Chevrolet Trailblazer there! Our sales person was Jamey McGee who was phenomenal! First time visiting this dealership and will definitely be back! Thank y’all for a pleasa there! Our sales person was Jamey McGee who was phenomenal! First time visiting this dealership and will definitely be back! Thank y’all for a pleasant experience. More

Worked with me, really were friendly obviously they WANTED to sell the truck but Great! WANTED to sell the truck but Great! More

Friendly, respectful and courteous No pressure sales and willingness to negotiate. Honest and upfront about vehicle conditions willingness to negotiate. Honest and upfront about vehicle conditions More

Very nice. Great customer service! I am a widow and they worked with my budget. I highly recommend them! Great customer service! I am a widow and they worked with my budget. I highly recommend them! More

Friendly, professional and efficient. They notified me with any updates I would definitely recommend the service department They notified me with any updates I would definitely recommend the service department More

Great! ! It was a great experience, they keep everything needed up to date. Very pleased. ! It was a great experience, they keep everything needed up to date. Very pleased. More

Solid Serviced all cars over the years for us. . Started with 1984 Corvette for years ago.. . Started with 1984 Corvette for years ago.. More