Carlock Chrysler Dodge Jeep Ram Fiat of Tupelo

We bought a brand new 2025 jeep gladiator and also purchased the extended warranty. They didn't pay all the taxes and we had to come out of pocket $650.18 for taxes so I could finally get my tags. I c purchased the extended warranty. They didn't pay all the taxes and we had to come out of pocket $650.18 for taxes so I could finally get my tags. I called they stopped answering my calls. The times they did answer it was always lies. I tried talking to manager Trey, and finance guy Kenny. They would only day its in contract that we have to pay it since they send enough to pay all the taxes. I had a lawyer to look at my contract. It DOES NOT SAY THAT. Just more lies on top of the ill have someone to call ya back. More

Let me start by saying that Randy in the service department was a pleasure to work with. My husband and I was traveling home from a work trip when our 2021 Ram 2500 started overheating. We call the department was a pleasure to work with. My husband and I was traveling home from a work trip when our 2021 Ram 2500 started overheating. We call the nearest dodge dealership to us, which happend to be Carlock CDJR of Tupelo. They were so helpful. Gave us the numbers to a towing company, a car rental and a hotel all right around where they were located. Of course the service dept. was going to be closed by the time we got the vehicle towed but Randy was waiting on us when we arrived. The service department got to work on our truck the following morning. It was ready for us to pickup by 11am Friday morning and we were back on the road home. I can't thank Randy at the dealership and Robby at HR Towing for all their help. More