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Royal Automotive

4.9

527 Lifetime Reviews

3010 Columbiana Rd, Vestavia Hills, Alabama 35216
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Top Reviewed Employees

Carter Ward at Royal Automotive

Carter Ward

Pre owned Sales
5.0
Matt Coulter at Royal Automotive

Matt Coulter

Used Car Sales
5.0
Matt Morgan at Royal Automotive

Matt Morgan

Finance Manager
5.0
Gary Redd at Royal Automotive

Gary Redd

Buick/GMC Sales
5.0

Latest Reviews

November 13, 2019

"Purchase of car"

- Jtutordogs

Great service and communication. Really friendly staff. Carter Ward was my sales person and did a great job. He reached out to me on a regular basis to help me get the car. Kept me updated during the whole process!!!

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Employees Worked With

Other Employees : NA

November 13, 2019

"The best online professional service ever"

- altaylor736

I purchased a 2016 QX70 from Royal Auto and it was the absolute best car buying experience I ever had. Chase was experience, knowledgeable, patient , understanding and professional. He was always reachable and quickly solved all problems if any and put me at total ease and I felt that I could trust him even though I never met him. I've had the vehicle for 3 weeks or more now and couldn't be more satisfied. After my horrible experience with Carvana because of a vehicle, also a qx70 that looked good on the outside but serious engine problems and cost of 3 weeks buying time loss , I was very disappointed to see that they tried selling it to 3 other additional customers. I know because of the vin#jn8cs1mu0em451928 that keeps reappearing on their website after the little sticker that indicates " vehicle sold " . Ithis is so wrong on so many levels because I sent them a copy of the diagnostic that I had the INFINITI dealer perform and they know of the problems . I hope all will be aware. I will surely communicate with others. Anyway, I'm very happy with my purchase from Royal Automotive. Thanks for upholding your years of integrity as a auto dealer and employing people of good character. Thanks again, Chase

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Employees Worked With

November 11, 2019

"People were super honest and transparent which was..."

- bev7c5

People were super honest and transparent which was awesome. I had originally went to another dealership in town and they were scammy. When I went to Royal VW they weren’t pushy, were upfront, and let me take my time.

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Employees Worked With

Featured Inventory

2019 Volkswagen Jetta

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2017 Volkswagen Passat

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2017 Volkswagen Passat

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2019 Volkswagen Atlas

$30,980

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Photos & Amenities

  • After Hours Drop-Off
  • Quick Lube
  • Customer Lounge Area
  • Shuttle Service
  • Pet Friendly
  • Authorized Accessories Store
  • Children's Play Room
  • Rental Car Service Onsite
  • Drive-In Service
  • Authorized Parts Store
  • Free WiFi
  • Express Service
  • Free Drinks
  • Vending Machines
  • Free Coffee
  • Cable TV
Royal Automotive, Vestavia Hills, AL, 35216