
CarMax
Meridian, IN
11 Reviews of CarMax
Very effortless customer friendly process once you realize the price you see is the final price, no negotiation. The sales and service staff are wonderful and so accommodating. Love the 10 day money b realize the price you see is the final price, no negotiation. The sales and service staff are wonderful and so accommodating. Love the 10 day money back guarantee as well as the 90 day or 4,000 mile warranty. Everyone i worked with went above and beyond to provide a good experience. More
When we came in for our appointment, they were ready and quickly pulled the car that I had transported to the Boise store. After the test drive and going to get our financing done, we waited for someone to quickly pulled the car that I had transported to the Boise store. After the test drive and going to get our financing done, we waited for someone to come and process the car. I just feel as a customer when you are waiting and there are people including mangers stating around and joking with employees it’s not a good look. We waited for about 30 for someone to finish up the paperwork, was kit the same person we started with. She was very efficient with her work, was just not very customer friendly. The first person that helped us was extremely customer oriented. More
I had a great experience with Jaden. I was having some issues reaching sales associates directly when I first started my transactions with CarMax, but Jaden went out of his way to make h I was having some issues reaching sales associates directly when I first started my transactions with CarMax, but Jaden went out of his way to make himself available, was kind, patient, and knowledgeable. He is also a great listener, and not pushy which worked great for me. I appreciated the follow up call from him as well. More
Jon was an excellent Customer Service Specialist to work with! He talked about his experience having bought a car from CarMax before working here. This was my second purchase from CarMax, first at this loca with! He talked about his experience having bought a car from CarMax before working here. This was my second purchase from CarMax, first at this location. They were knowledgeable about the vehicle and easy to work with. More
Absolutely true to its word- no hassle purchase process and return. The return was necessitated, but the fact that the car would not fit properly in our two car garage. Otherwise, everything about the car and return. The return was necessitated, but the fact that the car would not fit properly in our two car garage. Otherwise, everything about the car was perfect! More