CarMax

The salesman was very friendly, patient and would thoroughly explain each step Would also make sure all questions were answered. thoroughly explain each step Would also make sure all questions were answered. More

Carmax made it easy to find and purchase a car. It was a seamless experience. It was a seamless experience. More

What sales department promises the service department fails/refuses to deliver. The oh yeah buy the car now service will take care of issues you find after ia not all true. Then service rep claims sales fails/refuses to deliver. The oh yeah buy the car now service will take care of issues you find after ia not all true. Then service rep claims sales always say that but we can't do what sales promises More

The sales consultant was very helpful. The dealership was clean. The wait was pretty long but it was backed up from 3 days of rain. The dealership was clean. The wait was pretty long but it was backed up from 3 days of rain. More

I chose CarMax because I was looking for two easy transactions and I definitely did not get that. Regarding selling my car: I got different information from a phone call, prior visit, and this vi transactions and I definitely did not get that. Regarding selling my car: I got different information from a phone call, prior visit, and this visit. This wasted a lot of my time and money (I re-titled the car and then they still wouldn't buy it). Regarding buying a car: purchase couldn't have been more straightfoward - shipped car from another location; not financing; made an appointment; and, you know - no negotiating - and I was STILL there for FOUR hours. Only bright spots were: the car showed up looking and running like I expected it to (with just a few little problems they didn't catch) and salesperson Daniel, one phone rep, and one business manager were considerate and helpful even though they didn't actually resolve my issues More

Highly recommend this dealership. Tristan was very helpful from the start and even made sure my car was ready and fully charged as requested. Tristan was very helpful from the start and even made sure my car was ready and fully charged as requested. More

Well I went in just to look at the different SUVs to get an idea of what I was looking for and my sales person showed me a car that I liked and I took it an idea of what I was looking for and my sales person showed me a car that I liked and I took it More

Kevin is absolutely amazing he’s honest and super knowledgeable. He’s helpful even after my purchase and he never made us feel like we bothered him. Carmax in Buena Park has a real outstanding employ knowledgeable. He’s helpful even after my purchase and he never made us feel like we bothered him. Carmax in Buena Park has a real outstanding employee who truly needs to be recognized for all his hard work and dedication to the consumers. Thank you again Kevin for everything! We appreciate you more than you know! More

Michael was the best! Very helpful and patient! Dealership was very modern and clean 👍Everyone friendly. Very helpful and patient! Dealership was very modern and clean 👍Everyone friendly. More

Helpful staff and easy to buy a car. Car was detailed and ready for our express pickup. Car was detailed and ready for our express pickup. More