CarMax

The buying process took way too long. We shipped the vehicle from the state of Washington to Buena Park, CA. I had financing all secured and had a possible trade in. There is no need to g We shipped the vehicle from the state of Washington to Buena Park, CA. I had financing all secured and had a possible trade in. There is no need to go into full details but the process did not go smooth and we ended up in the dealership for four hours. In 2022, I bought a Toyota from Longo Toyota and was in and out within an hour. More

The auto was reserved and transported to this convenient location. Sales associate was friendly and professional. We were allowed to test drive on our own so we can quietly enjoy and appreciate the car. All location. Sales associate was friendly and professional. We were allowed to test drive on our own so we can quietly enjoy and appreciate the car. All the processing procedures were smooth. This saved us a lot of time. I recommend this dealership. More

This process was simple and almost enjoyable. Easiet car purchase I've ever made in my life. Easiet car purchase I've ever made in my life. More

What a great experience! ! I traded in my car for a decent price and got the car I've always wanted. The service and welcoming environment was delightful and the wait time w ! I traded in my car for a decent price and got the car I've always wanted. The service and welcoming environment was delightful and the wait time was better than other car dealers I've been to. Joshua did an amazing job with my new car purchase and helped this single mom get the car of her dreams. Henri at the service desk has been very kind and thoughtful as well. Great job Carmax! More

XLNT I LOVED IT CHRIS WAS VERY EFFICIENT. HE EXPLAINED EVERYTHING ABOUT THE CAR AND WARRANTY HE EXPLAINED EVERYTHING ABOUT THE CAR AND WARRANTY More

Thanks a lot for Car max. They are working with us very patient. thanks again. They are working with us very patient. thanks again. More

We were impressed with the service department. We needed a few cosmetic repairs on our new vehicle and Marcelo was very accommodating and professional. He communicated well and the car was complet We needed a few cosmetic repairs on our new vehicle and Marcelo was very accommodating and professional. He communicated well and the car was completed in 2 days with no additional issues. More

Chris was helpful and complete in our transaction and fit is stated on retirn trip is stated on retirn trip More

I drove over four hours to see it with a check in hand and a driver. Was told I couldn't test drive it for at least 30 minutes no matter how many times I said I only had a few minutes due to the horrible and a driver. Was told I couldn't test drive it for at least 30 minutes no matter how many times I said I only had a few minutes due to the horrible traffic. I repeatedly said it could be shipped to me, I just needed a short test drive. They lost all the paperwork I'd sent even though the salesman confirmed receipt and said an express delivery was set up. The staff couldn't have cared less. Wouldn't let me start the car, drive it around your own lot or any option. More

I never heard from them! no one ever even contacted me, that is incredibly rude that is incredibly rude More