All Salespeople
Sales Department
CarMax
Urbandale, IA
22 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Latest Reviews
March 17, 2026
Carmax was the best car buying experience ever.
They were very nice prompt and caring during the entire process. They made sure they had everything ready when it came time to purchase the vehicle.
More
by kristinag83192
Employees Worked With
Andrew
February 19, 2026
I emailed the information to ccr@carmax.
com and jennifer_sheppard@carmax.com on 1/31/26.
Exceptional Service from Christian, Sales Manager – Des Moines Location
I am writing to share my
More
by wwalker
Employees Worked With
Christian and Andrew
February 17, 2026
The process seemed slow.
I got home and one of the fobs didn't go to the car.
Called for two days to get a hold of the service department.
Never got a call back.
Called
More
by msacora
Employees Worked With
James

