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CarMax

Kentwood, MI

4.2
16 Reviews

4431 28th St SE

Kentwood, MI

49512

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16 Reviews of CarMax

June 16, 2026

Easy shopping process and very friendly staff. Loved simply roaming around the parking lot with the ability to sit in each and every car. Paperwork was easy and smooth. I’d definitely shop here ag More

by illini5513
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio
June 11, 2026

Best experience I’ve had with a dealership. Far better than traditional ones where everyone’s trying to get a sale. In fact I asked the fellow I was dealing with and they are just hourly and do More

by Kryton V
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trenton Estrada
June 11, 2026

CarMax was great. Everything was very straight forward and quick from start to finish. There was never a time where I wasn’t sure what happened next. Definitely better More

by Lynn097
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marissa
June 09, 2026

Adorei minha experiência na CarMax! Comprei uma BMW X4 xDrive30i 2023 e não poderia estar mais feliz. O carro é maravilhoso, elegante, confortável e super agradável de dirigir. A CarMax More

by ruthdombasi2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Guillen-Zanella
June 07, 2026

I would recommend them the only thing I don’t like is the regular maintenance for mileage should be done by them before selling a vehicles. More

by candicedv28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
June 03, 2026

Everyone I encountered was accommodating and had most of the answers. Small problems got fixed quickly. More

by Dennis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
x, y, z
June 03, 2026

Service was seamless. Miranda also very good...She answered all our questions and is very friendly. More

by billat64
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Miranda
May 27, 2026

Reese was an in edible help to us when we purchased our Subaru! He is knowledgeable, kind and relatable and have sent several friends to buy cars at CarMax because of our seamless experience! More

by Rachel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reese at Kentwood Grand Rapids, MI
May 26, 2026

This was our first time using Carmax. Overall, we were very happy with our experience. The only negative we had, was the cleanliness of the truck. There was grass in the engine compartmen More

by slyjap
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Trevor and Trent.
May 25, 2026

My experience with the buying process was good, quick and easy. However the problem is with the vehicle that I was sold. Less than a month after I bought the vehicle which only had 19,000 miles on it had the More

by Mdelongrt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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