CarMax
Kentwood, MI
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16 Reviews of CarMax
Easy shopping process and very friendly staff. Loved simply roaming around the parking lot with the ability to sit in each and every car. Paperwork was easy and smooth. I’d definitely shop here ag Loved simply roaming around the parking lot with the ability to sit in each and every car. Paperwork was easy and smooth. I’d definitely shop here again. More
Best experience I’ve had with a dealership. Far better than traditional ones where everyone’s trying to get a sale. In fact I asked the fellow I was dealing with and they are just hourly and do Far better than traditional ones where everyone’s trying to get a sale. In fact I asked the fellow I was dealing with and they are just hourly and don’t get a commission which he stated “I like better this way”. All in all I’ll probably buy from here again. Everyone was nice and helpful and my 2021 Ford F-250 I got has been great, no issues and I’ve put roughly 1,500 miles on it so far since I bought it a couple weeks ago. More
CarMax was great. Everything was very straight forward and quick from start to finish. There was never a time where I wasn’t sure what happened next. Definitely better Everything was very straight forward and quick from start to finish. There was never a time where I wasn’t sure what happened next. Definitely better than the traditional car buying experience. More
Adorei minha experiência na CarMax! Comprei uma BMW X4 xDrive30i 2023 e não poderia estar mais feliz. O carro é maravilhoso, elegante, confortável e super agradável de dirigir. A CarMax Comprei uma BMW X4 xDrive30i 2023 e não poderia estar mais feliz. O carro é maravilhoso, elegante, confortável e super agradável de dirigir. A CarMax facilitou muito todo o processo de compra, tornando tudo fácil e sem estresse. O atendimento foi excelente e me senti bem tratada do início ao fim. Com certeza recomendaria a CarMax para amigos e familiares. More
Reese was an in edible help to us when we purchased our Subaru! He is knowledgeable, kind and relatable and have sent several friends to buy cars at CarMax because of our seamless experience! Subaru! He is knowledgeable, kind and relatable and have sent several friends to buy cars at CarMax because of our seamless experience! More
This was our first time using Carmax. Overall, we were very happy with our experience. The only negative we had, was the cleanliness of the truck. There was grass in the engine compartmen Overall, we were very happy with our experience. The only negative we had, was the cleanliness of the truck. There was grass in the engine compartment and heavy dust in multiple spots inside the truck. After pointing those out, the engine compartment was cleaned but not the interior. That was disappointing. Despite that, we were happy and would use them again. More
My experience with the buying process was good, quick and easy. However the problem is with the vehicle that I was sold. Less than a month after I bought the vehicle which only had 19,000 miles on it had the easy. However the problem is with the vehicle that I was sold. Less than a month after I bought the vehicle which only had 19,000 miles on it had the battery die on it. I should have know something was up since there was a jump box left I. The vehicle when I test drove it. This is the second vehicle I have bought from CarMax in a year and the exact some thing happened to my last vehicle. Less than a month after I buy the thing both batteries did and need to be replaced for a little over $400. So obviously there was a preexisting issue when they sold the car and even the least possible inspection would find that the batteries were no good but your team still sold me the vehicle. So need less to say this will be the last vehicle I purchase with CarMax. More

