Dolan Toyota

We had a great experience buying our new 2026 Toyota 4Runner TRD Pro from Dolan Toyot. A special thank you to Allen Martinez for making the whole process so easy and enjoyable. This was Allen’s very 4Runner TRD Pro from Dolan Toyot. A special thank you to Allen Martinez for making the whole process so easy and enjoyable. This was Allen’s very first car sale, and he did an amazing job! He was friendly, patient, knowledgeable, and took the time to answer all of our questions. We’re so happy with our new 4Runner and really glad Allen was the one who helped us. Congratulations on your first sale, Allen! We wish you many more to come. If you’re looking for a Toyota, I definitely recommend asking for Allen. We had a great experience with him and would happily buy from him again. More

Sarah was so patient and very helpful. Great experience. Left very happy all questions answered Great experience. Left very happy all questions answered More

Guadalupe Cepeda was my service advisor at Dolan Toyota and she was exceptional: courteous, an excellent listener, and very thorough. I highly recommend her! Greg Pecher and she was exceptional: courteous, an excellent listener, and very thorough. I highly recommend her! Greg Pecher More

The individuals we dealt with listened to our desires in a friendly, professional manner. They then brought a number of vehicles for our inspection, and in the end found us what is now our new Grand Highla a friendly, professional manner. They then brought a number of vehicles for our inspection, and in the end found us what is now our new Grand Highlander. More

From the moment I drove into the repair bay doors I was treated exceptionally well. My Service Advisor Sheri Curran was so friendly, knowledgeable and caring. Sheri walked me to my car when repair was comp treated exceptionally well. My Service Advisor Sheri Curran was so friendly, knowledgeable and caring. Sheri walked me to my car when repair was completed (ahead of promised time!) opened the door and closed it after I got in. Sheri shook my hand and thanked me again for being a valued client. Now that is the Dolan Difference. BRAVO Sheri! More

We were from out and had a problem when the check engin light came on. Although their scheduling was full for the week they plugged us in for the next day. The problem caused by a mistake made when s light came on. Although their scheduling was full for the week they plugged us in for the next day. The problem caused by a mistake made when serviced two days prior, by our Oregon dealer, proved to be minor. Because it took a full day, Osiel the service rep arranged for a shuttle to Casino where we spent the day, back to the hotel and the return trip to pick upp the car the next morning. For a total of three shuttles. Now that's service! If we lived in Reno, you can bet that Dolan would be our dealer. If there were more than 5 stars for ratings, Dolan certainly would earn them. Thank you Dolan for allowing Osiel to step up to the line and hit a home run for us. Jerry & Leslie Caponette Canby Oregon More

They nice and easy to deal with take care of me everytime I go there and need Service they do it right away thank you for your service I go there and need Service they do it right away thank you for your service More

Lilly my care employee was very efficient with keeping me informed about my car care. I enjoyed working with her. informed about my car care. I enjoyed working with her. More

Bill Taylor was very thorough and addressed all my concerns. I appreciated the vehicle inspection and status video. A very beneficial feature! Very happy with Bill and the service tech. concerns. I appreciated the vehicle inspection and status video. A very beneficial feature! Very happy with Bill and the service tech. More

I originally bought a 2019 Nissan Maxima on 12/06/2025 from Dolan. FORTY-ONE DAYS LATER (well past the 20 days the law allows) Mark Miller from Dolan Auto got in touch with me to let me know they couldn't from Dolan. FORTY-ONE DAYS LATER (well past the 20 days the law allows) Mark Miller from Dolan Auto got in touch with me to let me know they couldn't get me financed for the Nissan Maxima and that I had to bring it back. My first payment should have been due in 4 days. Even with it being after the 20 days allowed by law, when they started calling me at my place of employment, I had no choice but to take the car back. After taking the Nissan away from me, they sold me a vehicle that had 18,000 more miles on it. There was only a difference of $3,000 +/- between the 2 vehicles. I had already given them $2,000 for a down payment and they made me give them an additional $500 for a vehicle that cost less. When I did the paperwork to purchase the Nissan Maxima, they included a drivetrain warranty and charged me $2,805. When they sold me the Lincoln with much higher mileage, they excluded the drivetrain warranty and raised the price of the Maximus Auto Group Warranty that ONLY covers tires and wheels even though they tell it that it covers a bunch of other items. I also told them I wasn’t paying for the Starguard vehicle tracking and it’s on my loan anyhow. They falsified the DMV Disclosure Form. The Nissan and the Lincoln were both sold to me, 41 days apart, under the same customer number (427735) and deal number (112218). I purchased the Nissan on 12/06/2025 and they took it back on 01/16/2026 and sold me the Lincoln. They indicate on the DMV Disclosure Form that the there was no second vehicle and that the terms of the loan were being changed on the Lincoln. That is an outright lie, and they were very aware of it. The vehicle had over 75,000 miles on it and they cannot show me where it had a thorough inspection.. All they could produce (which I did not get at the time of purchase) was a generic form handwritten by a service tech with yes or no written next to each part of the vehicle. It is stated that they replaced all 4 of the tires on the Lincoln. If that was true, why did I have to purchase 2 new tires in the short 4 months I had it? It is also stated that the vehicle passed smog, but there is a leak in the EVAP system and there is no way that vehicle passed a smog certification. They also signed off that the battery was in good working condition. If that was true, why did the car leave me stranded 4 times in one day right after I bought it, due to a dead battery. That was on a Friday. Saturday, they sent a salesman to my apartment to pick up the Lincoln and he left a Toyota Tacoma as a loaner vehicle. This was one of the many times I asked them to also make sure they looked into the noise the car was making. They had my car for 3 days. When I went to pick it up on Tuesday, I was told by one of the guys in the service department that they can't diagnose a vehicle every time someone brings "her" car in stating that it's making a noise. I reported the noise to my sales guy, the guy in finance, and the salesman who picked the Lincoln up at my apartment. I drove the Lincoln for less than 4,000 miles and then the transmission went out. I had to have it towed to a transmission shop. The estimate I received for a rebuilt transmission, transmission cooler and the leak in the EVAP system is $7,414.47. That is 50% of the high end value of the vehicle that I was able to drive for less than 4,000 miles and 4 months. I was also told by Mark Miller that he cannot fix every vehicle that comes through their dealerships with mechanical issues. No, of course not, they just turn around and sell them to unsuspecting customers. Chris Pitaro offered to pay for the Lincoln to be towed from Auburn, CA to their dealership in Reno so that they could also look at the vehicle. The Lincoln is still sitting at AAMCO in Auburn because that was another lie I was told. It also now has a mechanic's lien on it because it was never picked up. More