All Salespeople
Sales Department
Don Jacobs BMW
Lexington, KY
156 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
June 22, 2026
This is by far the worst BMW dealer I have used since
owning my 3 series. I brought my car in for a starter recall with no check engine light and came to pick it up with a check engine light on. I have o
More
by Taylor hart
Employees Worked With
Lance Smallwood
August 08, 2025
We drove 2.
5 hours from Tennessee to Don Jacobs BMW in Lexington for service on our vehicle. Tyler, the service advisor, was pleasant to work with. However, when
More
by mcutali
Employees Worked With
Tyler Mitchell
July 22, 2025
If your buying a used vehicle from this dealership make
sure the title exists. I bought a used car from them and were on day 49 still trying to figure out the title problem. I live out of state and what a
More
by Ryguyis300
Employees Worked With
Drake


