Galleria Chevrolet
Dallas, TX
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488 Reviews of Galleria Chevrolet
It is sadly rare today to find a business that has true heart and values the customer experience, but Galleria Chevrolet absolutely excels in that arena with exemplary, worldclass customer service. To say heart and values the customer experience, but Galleria Chevrolet absolutely excels in that arena with exemplary, worldclass customer service. To say they will go the extra mile to make you happy is an understatement. They will go however many miles it takes so that you drive away with a smile and feeling like you just made a great new friend. Under the leadership of Alan Brown, with assistance from Markkell Hunt, this dealership has become a model of perfection in the industry. Saying they "want you to feel like they are your friend in the automotive industry" is not just lip service - it is a fact they believe in and are willing to work to make it a reality. I would not hesitate to send everyone I know to them for their next Chevrolet. I know where I will spend my future Chevy dollars! More
Staff is very untruthful on background of cars. They seem to believe if a staff member sells car to dealership they do not have to disclose the issues with the car. Be very careful. They seem to believe if a staff member sells car to dealership they do not have to disclose the issues with the car. Be very careful. More
Friendly service department. Service rep made sure I understood every part of the service process. She made sure my needs were addressed and taken care of. After check in, she to Service rep made sure I understood every part of the service process. She made sure my needs were addressed and taken care of. After check in, she took me to the waiting lounge. Once service was complete, she made sure all was taken care of and that I was satisfied. My only issue was it was 3 hours for a simple oil change. More
Friendly staff. Non pushy or aggressive salesmen made my experience more relaxed and comfortable. Will return. Non pushy or aggressive salesmen made my experience more relaxed and comfortable. Will return. More
Great experience for my Corvette service here, Brennan took great care of the car and the overall process from start to finish, ensured timely and effective communication. I would highly recommend visitin took great care of the car and the overall process from start to finish, ensured timely and effective communication. I would highly recommend visiting Galleria Chevy in the DFW area. More
Galleria Chevrolet was clean and welcoming. The service team was friendly and the communication was great. Loved seeing the walkthrough under the truck! The service team was friendly and the communication was great. Loved seeing the walkthrough under the truck! More
My initial impression was not great. I received a call from someone saying they were with Galleria Chevrolet, while I was out regarding my Tahoe needing an oil change. When I said I need I received a call from someone saying they were with Galleria Chevrolet, while I was out regarding my Tahoe needing an oil change. When I said I needed to check other places for coupon prices I was told a reduced price at Galleria Chevrolet and that I didn't need the coupon, they would have it. When I arrived at the service bay I was told that they would need the coupon. When I said I would leave then, I was told that a check with the service manager would be done for approval. Although this was worked out, I believe that some coordination between the phone sales people and the service department needs to be done. In addition, I believe the phone person quoted me a $79.95 dollar fee but the bill was for $89.95. Since I didn't have a any proof of the quote, I let it go. More

