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Haddad Subaru

Pittsfield, MA

4.7
522 Reviews

652 East Street

Pittsfield, MA

01201

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522 Reviews of Haddad Subaru

March 17, 2026

The people at Haddad are at the heart of the reason for my stellar review. Mark Brown in the service department has shown exemplary customer service to me and my family for many years. While very professio More

by kajsavery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Brown
Mar 17, 2026 -

Haddad Subaru responded

Thank you for sharing your stellar review and for highlighting our team members! We truly value your loyalty and look forward to serving you for many more miles. Safe travels! -Mark and the team at Haddad Subaru

March 16, 2026

Brandon was great to work with He was kind and thorough It was very busy Saturday and he handled it with ease More

by Werdeski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 17, 2026 -

Haddad Subaru responded

We're so glad to hear Brandon took great care of you even on a busy day! Thank you for choosing Haddad Subaru and for sharing your experience with him.

March 16, 2026

Recently I traded in my 2018 Forester for a 2026 Forester. Sales rep Sam spent time with me, we negotiated, and when I was satisfied with deal, I gave a 👍🏻. Paperwork for loan, registration, inspe More

by m.m. tringali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Nitri, sales; Mercedes Holst-Grubbe
Mar 16, 2026 -

Haddad Subaru responded

Congratulations on your new 2026 Subaru Forester! We're thankful to have you as our customer here at Haddad Subaru. We’ll pass along your thanks to Sam and Mercedes.

March 12, 2026

The problem was diagnosed quickly,the appointment was made conveniently. The repair was made in under an hour and covered by warranty. More

by davidgaleucia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Forguer,Service
Mar 13, 2026 -

Haddad Subaru responded

We love hearing feedback like this, David! Thank you for choosing Haddad Subaru and sharing your support for our service team!

March 12, 2026

Great customer service as always. David was great to work with. He really listened to what mattered most to me about this purchase and went above and beyond to make it happen! More

by Bouch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Solis, Eli Yousef
Mar 12, 2026 -

Haddad Subaru responded

Thank you for choosing Haddad Subaru and for sharing your awesome feedback about David and our team! Enjoy your new car!

March 11, 2026

The salesman who sold me my new car, Joe, was very helpful and kind! Absolutely love him, not the first time he's sold to us either! Made the experience so easy and met my needs exactly! More

by isabellabelleau
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Rodgers
Mar 11, 2026 -

Haddad Subaru responded

Isabelle, thank you for sharing your wonderful feedback about Joe and our team! We truly appreciate your business and look forward to seeing you again at Haddad Subaru. Enjoy your new car!

March 10, 2026

Excellent service especially from Brianna. She is awesome!!! Happy with the dealership.. I purchased my vehicle there in 2019 and couldn't be happier More

by kamas1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Mar 11, 2026 -

Haddad Subaru responded

Thank you for sharing your feedback about Brianna and our service team! We are just as thrilled to have you as a part of the Haddad Subaru family and we're looking forward to seeing you down the road!

March 10, 2026

I was very happy with the service experience at Haddad Subaru. The service department is very efficient More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Nitri
Mar 10, 2026 -

Haddad Subaru responded

Hi Mary - we are thrilled you are confident in our team! Thank you for choosing Haddad Subaru and for sharing your support. See you next time!

March 10, 2026

The Haddad Subaru dealership is the best. Their service center has gone above and beyond for me for years. I recommend them often to other people. Brandon always greats me with a big smile More

by Thequinns6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 10, 2026 -

Haddad Subaru responded

Thank you so much for your kind words and for choosing Haddad Subaru again and again! We'll be sure to pass along your appreciation to Brandon and the rest of the team. Safe travels and see you next time!

March 06, 2026

Very professioal. Pleasent and infomitave. Eli was great a regular guy more concerned that i understood everything. He even called me back to go over the systems in t More

by espo52j
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli Youseff
Mar 06, 2026 -

Haddad Subaru responded

It's great to hear Eli was so helpful and informative during your visit. We appreciate your business and will pass along your kind words to him. Thanks for choosing Haddad Subaru, Mike!

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