Haddad Subaru
Pittsfield, MA
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522 Reviews of Haddad Subaru
The people at Haddad are at the heart of the reason for my stellar review. Mark Brown in the service department has shown exemplary customer service to me and my family for many years. While very professio my stellar review. Mark Brown in the service department has shown exemplary customer service to me and my family for many years. While very professional, he has taken the time to listen to our needs and preferences while promoting the "health" of our vehicles and honestly assessing what we need. We live in a rural area and have two Subarus with well over 200,000 miles. This may cost the organization small amounts in the short term, but reaps long-term benefits. We have been adverse to considering other service providers or dealers for many years. He has our trust, not an easy thing to come by. The rest of the service and parts department, namely Bill, Brandon and Shane contribute to this as well. This has contributed to our purchase decisions, as well. We have purchased only Subarus for a very long time. More
Recently I traded in my 2018 Forester for a 2026 Forester. Sales rep Sam spent time with me, we negotiated, and when I was satisfied with deal, I gave a 👍🏻. Paperwork for loan, registration, inspe Forester. Sales rep Sam spent time with me, we negotiated, and when I was satisfied with deal, I gave a 👍🏻. Paperwork for loan, registration, inspection, all taken care of at Haddad, for a fee. I also returned to Haddad for a “tutorial” with Mercedes to answer questions I had on advanced systems & features. More
Great customer service as always. David was great to work with. He really listened to what mattered most to me about this purchase and went above and beyond to make it happen! David was great to work with. He really listened to what mattered most to me about this purchase and went above and beyond to make it happen! More
The salesman who sold me my new car, Joe, was very helpful and kind! Absolutely love him, not the first time he's sold to us either! Made the experience so easy and met my needs exactly! helpful and kind! Absolutely love him, not the first time he's sold to us either! Made the experience so easy and met my needs exactly! More
Excellent service especially from Brianna. She is awesome!!! Happy with the dealership.. I purchased my vehicle there in 2019 and couldn't be happier She is awesome!!! Happy with the dealership.. I purchased my vehicle there in 2019 and couldn't be happier More
The Haddad Subaru dealership is the best. Their service center has gone above and beyond for me for years. I recommend them often to other people. Brandon always greats me with a big smile Their service center has gone above and beyond for me for years. I recommend them often to other people. Brandon always greats me with a big smile and a joke. More
Very professioal. Pleasent and infomitave. Eli was great a regular guy more concerned that i understood everything. He even called me back to go over the systems in t Pleasent and infomitave. Eli was great a regular guy more concerned that i understood everything. He even called me back to go over the systems in the car.! But in closing thats what your people do. A great experience, Thank you. Mike Esposito More



