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Hardin Honda
Anaheim, CA
350 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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350 Reviews of Hardin Honda
July 30, 2025
I received the worst service of my life — both in terms of the maintenance work and the treatment from the staff — including Service Agent Juan Ayala and Service Manager Alfredo Mejia at Hardin Honda. I of the maintenance work and the treatment from the staff — including Service Agent Juan Ayala and Service Manager Alfredo Mejia at Hardin Honda. I own a 2019 Honda Accord Sport. On July 28, 2025, I dropped my car off at the Hardin Honda dealership service center around 7:45 AM to replace the evaporator. This repair requires removing and reinstalling the entire dashboard. I specifically chose the dealership so the dashboard would be reassembled to factory standards, and I paid $2,056.88 for the work. The part itself only costs a few hundred dollars — most of what I paid was for the labor involved in disassembling and reinstalling the dashboard. When I picked up my car at around 5:00 PM the same day, I immediately noticed the dashboard was not properly installed. There was a large gap between the dashboard and the windshield, and similar misalignments in other areas. I pointed this out to Juan Ayala. At first, he dismissed my concern, claiming “Honda builds their dashboards like that.” I was certain this was not true, so I compared my car with other Honda Accords at the dealership. After seeing the difference, Juan admitted there was indeed an excessive gap and told me to bring the car back the next day so they could fix it. On July 29, 2025, I returned with my car. Later that day, Juan informed me that they were unable to fix the issue. When I went back to inspect it myself, I found nothing had improved — the gaps were exactly the same. After arguing with Juan for several minutes, he finally gave me the contact information for the service manager, Alfredo Mejia. On July 30, 2025, I spoke with Alfredo. He was dismissive and unhelpful, stating outright that they could not fix the problem. I explained the amount I paid, what I expected, and why this level of workmanship was unacceptable, but he showed no concern or willingness to resolve it. This dealership provides terrible workmanship and customer service. The dashboard reassembly looks worse than what I would expect from a cheap mechanic shop, let alone a Honda dealership. If you care about your car and expect quality service, do not go to this dealership. More
by Prashant zalavadiya
Employees Worked With
Alfredo Mejia, Juan Ayala
June 25, 2025
Angel Collazo, customer service was GREAT! Made the process very easy and was very welcoming to me and my family. Overall 10/10 customer service from Angel Collazo. Got me right with the 2025 Made the process very easy and was very welcoming to me and my family. Overall 10/10 customer service from Angel Collazo. Got me right with the 2025 Honda Civic! 🔥💯 More
by fe982529
Employees Worked With
Angel Collazo
May 16, 2025
Erickson helped me with our Honda crv purchase he is excellent, very hardworking and really help me get the best deal. Highly recommend this dealership because of Erickson! Make sure to go look for him excellent, very hardworking and really help me get the best deal. Highly recommend this dealership because of Erickson! Make sure to go look for him he is the best there! More
by rachelgianne
Employees Worked With
Chen Fan, Darin Schoppelrey, Erickson Estipular
May 02, 2025
I would like to shout out Juan Ayala. Thank you so much for your help and taking the time to explain things. Very professional and helpful thank you again Juan! Thank you so much for your help and taking the time to explain things. Very professional and helpful thank you again Juan! More
by Olmoslex
Employees Worked With
Juan Ayala
May 02, 2025
Erickson helped me out a couple weeks ago and he could not have been kinder and more understanding. I never felt pressured and he was very knowledgable. I felt very at ease. I could tell the Hardin dealer not have been kinder and more understanding. I never felt pressured and he was very knowledgable. I felt very at ease. I could tell the Hardin dealership is very family oriented and will be absolutely recommending my family and friends to come here. More
by Diazsmayra
Employees Worked With
Erickson
May 02, 2025
I recently purchased a brand new Honda CR-V from Erickson, and I couldn’t be happier with the experience. From start to finish, the process was smooth, professional, and stress-free. The sales staff Erickson, and I couldn’t be happier with the experience. From start to finish, the process was smooth, professional, and stress-free. The sales staff was knowledgeable without being pushy, taking the time to answer all my questions and walk me through various trim levels and features. Overall, I’d definitely recommend Erickson if you’re in the market for a new vehicle. Their customer service and professionalism really stood out. 11/10. His energy is amazing! More
by Jayz_linkinpark6
Employees Worked With
Erickson Estipular
May 01, 2025
Bought a car from here with the help of Zyrus. He was very professional and straight to the point, not like these other dealerships that waste your time. Thank you Zyrus and Hardin Honda for a gre He was very professional and straight to the point, not like these other dealerships that waste your time. Thank you Zyrus and Hardin Honda for a great experience! I recommend this place! More
by Munozbryan872
Employees Worked With
Zyrus Pinedo
May 01, 2025
I had a great experience purchasing my car from Zyrus. From start to finish, he was friendly, knowledgeable, and truly focused on helping me find the right vehicle without any pressure. He answered all my From start to finish, he was friendly, knowledgeable, and truly focused on helping me find the right vehicle without any pressure. He answered all my questions and made the process smooth and stress-free. I really appreciated his professionalism and honesty. If you’re looking to buy a car, I highly recommend asking for Zyrus! More
by Urielpiceno
Employees Worked With
Zyrus Pinedo
April 30, 2025
5 Stars - Exceptional Service from Erickson at Hardon Honda I had a fantastic experience working with Erickson, the Sales Manager at Hardon Honda. From the moment I arrived, he was professional, attenti Honda I had a fantastic experience working with Erickson, the Sales Manager at Hardon Honda. From the moment I arrived, he was professional, attentive, and genuinely interested in helping me find the right vehicle. He answered all my questions with clarity and never made me feel pressured. Erickson went above and beyond to ensure I got a great deal and that the entire process was smooth from start to finish. I highly recommend asking for him if you're shopping for a car—he made a typically stressful process feel easy and even enjoyable. More
by Daniel
Employees Worked With
Erickson Estipular
