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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,353 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,353 Reviews of Hendrick Lexus Northlake

October 17, 2025

The staff was excellent and very efficient. Sydney was particularly helpful. The service was done quickly and efficiently. More

by rjm11746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Kopser
October 16, 2025

Every person I dealt with at the Lexus dealership was kind and helpful. Mahad was a great salesperson, Chris explained the financial part very clearly, and David explained all the technology to me. David More

by Barbara
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Herndon, Mahad Amir, David Lindner
October 15, 2025

The staff is very polite and helpful. Eric Edwards is very pleasant, businesslike and addressed whatever concerns I had had about my vehicle, he also communicates very well. More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
October 15, 2025

Great service. Eric Edwards from the service department was extremely helpful. He explained the whole process. Easy to understand. More

by JBon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
October 15, 2025

I received prompt, professional & thorough service from Eric Edwards during my maintenance appointment. He is an invaluable asset to Hendrick. More

by Phenecia7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
October 14, 2025

Service advisor, Eddie Hart is awesome! ! Would recommend 1000 times. He always goes above and beyond. Thanks. More

by millernra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
October 14, 2025

Eddie Hart, my service advisor Is more than awesome. When I purchase a car, I try to connect with the same service advisor each time service is needed. I truly lucked up when I met Eddie several years a More

by millernra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
October 11, 2025

They are very customer oriented. I’m impressed with the friendly and very professional staff. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
October 11, 2025

Whitney was amazing! The experience and service she provided was world class. She went above and beyond to find the perfect car for me. More

by cindyonvaca
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ed McCreery, Whitney Suarez
October 09, 2025

Great dealership and great environment. Highly recommend Woody Wooten…he is friendly, knowledgeable, and extremely helpful. More

by Justplainrob
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Woody Wooten
Oct 12, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Rob! We are thrilled to hear Woody provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

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