
Hendrick Toyota of Wilmington
Wilmington, NC
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2,259 Reviews of Hendrick Toyota of Wilmington
i was experiencing some issues with my 2006 4Runner. They identified the areas of the vehicle that needed attention, made all necessary repairs, and my 4Runner is back up and running strong again! They identified the areas of the vehicle that needed attention, made all necessary repairs, and my 4Runner is back up and running strong again! More
Had a great experience with Travis & Jewel in purchasing my new vehicle. They were quick to respond to my questions and Travis was more interested in listening to what I was looking for than just being push my new vehicle. They were quick to respond to my questions and Travis was more interested in listening to what I was looking for than just being pushy toward a car that was not exactly what I wanted. He was friendly and professional. I was then turned over to finance to finish purchase. Nikki was friendly and made sure I understood everything prior to me signing the contract. If Hendrick continues to hire great folks like these I will definitely buy another auto from them in the future. More
From start to finish, Dawn has been very easy to work with. We’ve had lots of questions, which she has been most patient to answer. We will be glad to recommend her to anyone looking to buy a new Toyota. with. We’ve had lots of questions, which she has been most patient to answer. We will be glad to recommend her to anyone looking to buy a new Toyota. More
Matthew Reed worked with me over many months and around my travel schedule of being out of state up to 2 to 3 weeks each month so that I could find the just the right car that met my needs. In all my inter my travel schedule of being out of state up to 2 to 3 weeks each month so that I could find the just the right car that met my needs. In all my interactions with Matthew he was kind, informative, very patient and very proactive. I changed my mind several times before I landed on.purchasing a hybrid Corolla Cross. I had an 11 year old Corolla sport and I didn’t want to give up the great mpg, sporty look and performance but I also wanted to sit higher from the road and transport a kayak or bike. We test drove both the Corolla Cross hybrid and Corolla Cross gas several times and each time Mathew patiently and very informatively went over all the safety and technology advanced features in a very simple manner using easy to understand terminology. I asked a lot of questions and needed to hear the same information more than once because the changes between my 11 year old Corolla and the Corolla Cross Hybrid were very different than what I was used to.. I have purchased 4 Toyotas before buying this car and I have never had such a patient, understanding, good listener, great teacher and kind sales person.as Matthew. Mathew is the whole package. Most sales people just want to close the deal as fast as possible and mainly focus on price. Price and affordability are still very important but customers are also juggling a lot of priorities in their life. A sales person who is willing to make your life easier and give you the information exactly when you need it so you can make an informed decision is going to close more sales in the long run thru repeat business and referrals. More
I had a fantastic experience today at Hendrick Toyota with Misael Ventura. From start to finish, everything was smooth and professional. I was impressed by the clean, welcoming facility, the clear and ti with Misael Ventura. From start to finish, everything was smooth and professional. I was impressed by the clean, welcoming facility, the clear and timely text updates, and the overall speed and quality of the service. I didn’t realize you drive the car up to the service area, but Misael took care of that for me and walked me through the entire process. He was kind, helpful, and made everything easy. Truly top-notch service! More
Austin Taylor, Service Advisor- provided EXCELLENT Service! My last experience was less than satisfactory and I did let Austin know - he absolutely appreciated my concern and provided a quick respon Service! My last experience was less than satisfactory and I did let Austin know - he absolutely appreciated my concern and provided a quick response and completed my vehicle maintenance efficiently and with courtesy! Thank you Austin and Hendricks for hiring excellent team members! More
I always have a pleasant experience at Hendrick Toyota of Wilmington! I was on my lunch break today and they got me in and out quickly! Wilmington! I was on my lunch break today and they got me in and out quickly! More