i.g. Burton BMW

I've typically had an okay experience with i. g. Burton since purchasing my 2021 X5 a little over a year ago. Unfortunately they sold me services though that they can't meet. I purchased the tire g. Burton since purchasing my 2021 X5 a little over a year ago. Unfortunately they sold me services though that they can't meet. I purchased the tire package, rental car, etc. but they have never provided the concierge service that was part of my deal. I always have to drive 30 minutes to the dealership to drop my car off. I called this morning because I have a flat and am currently with no car. Not only can I not get my kids to camp/school, but I"m supposed to travel to DC for work tomorrow and Wednesday and I have no way to get there. I've left two message, have tried to reach service 3 times this morning and the customer rep was very rude. I'm still sitting at home with no car, not sure if I can even make my work trip, and kids at home because I have no way to get them where they need to go. If you do buy from them, make sure that they can meet the service demands that they guarantee. I'm considering trading my in my car because I'm pretty disappointed and the service is not reliable. More

Look no further than! I had an excellent experience at this dealership. I walked in unsure about which model I wanted. David Sheetz was very knowledgeable and thorough. He I had an excellent experience at this dealership. I walked in unsure about which model I wanted. David Sheetz was very knowledgeable and thorough. He made it easy to pick the right model and I got a fair price on my trade in. I will be a repeat customer. I highly recommend this dealership. More

The people and service was professional. Anyone I spoke with was very kind and friendly. Anyone I spoke with was very kind and friendly. More

Correction of recall issue was done promptly and everything seems to be ok. Valet pick up was extremely helpful everything seems to be ok. Valet pick up was extremely helpful More

My experience at the iG dealership was a a Good experience. I would recommend them experience. I would recommend them More

Awesome team, very attentive, friendly, quick service, exceptional customer service!The owner is awesome, he practices what he preaches!! I would highly recommend! exceptional customer service!The owner is awesome, he practices what he preaches!! I would highly recommend! More

Andrew was very courteous and personable. The dealership did the routine oil change quickly and Andrew went over and above to remove a leash that was stuck under a seat as well as to remove The dealership did the routine oil change quickly and Andrew went over and above to remove a leash that was stuck under a seat as well as to remove old inspection stickers from my windshield. I love the I.G. Burton staff and dealership. More

My service is always good. I’m in and out in no time. They always do great work! I’m in and out in no time. They always do great work! More

Superb service from Nate Robinson. I would highly recommend Nate and Ig Burton to anyone. I would highly recommend Nate and Ig Burton to anyone. More

It was a very pleasant experience working with IG Burton BMW! Andrew was very helpful with everything I had to get done. Thanks again! BMW! Andrew was very helpful with everything I had to get done. Thanks again! More