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i.g. Burton BMW
Milford, DE
121 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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121 Reviews of i.g. Burton BMW
October 10, 2024
Hi-just want to mention Karen and my great servers manager Andrew Cline,. Every time I need something done or a problem Andrew Cline, stats to the head of the class and does a great job and keeps me p manager Andrew Cline,. Every time I need something done or a problem Andrew Cline, stats to the head of the class and does a great job and keeps me posted how they’re doing on my problem. Karen also is a big help when I need a new, Andrew is busy or not. She does a wonderful job also thank you I.g.Burton. Regards, Richard Bauman More
by mr.baywood
Employees Worked With
Andrew, Cline, and Karen
October 08, 2024
I have had three BMWs and by far Burton BMW is the best for service. From the initial call, to check in, to keeping me informed, to the work, and finally getting the car back - all amazing. I was worried a for service. From the initial call, to check in, to keeping me informed, to the work, and finally getting the car back - all amazing. I was worried about moving to this area and having limited service. No! This dealer’s service department is way better than any in the Northern Virginia-DC metro area. More
by sjborschel
Employees Worked With
Cannot remember her name, but the woman that processed my loaner and worked with Andrew. She is five star as well , Andi Stombaugh
October 08, 2024
All the staff at IGBurton BMW are pleasant and helpful. In the 4years of having my car serviced at this dealership, I have never had one issue. The valet service is so great! What a perk. That alone keeps In the 4years of having my car serviced at this dealership, I have never had one issue. The valet service is so great! What a perk. That alone keeps me coming back! More
by Srmorgis
Employees Worked With
paul at service, Andi Stombaugh
August 20, 2024
I like the service when it pertains to the assurance of knowing that the job will be done correctly but did not like or appreciate the price gouging and being quoted different rates for service. Probably w knowing that the job will be done correctly but did not like or appreciate the price gouging and being quoted different rates for service. Probably won't return unless absolutely mandatory. More
by latashacooper73
Employees Worked With
Angela
August 17, 2024
After ten years I had my first bad experience with IG Burton. My yearly service took entirely too long. I was originally told it would take 1 hour, then told an hour and a half and it winds up taking 2 1 Burton. My yearly service took entirely too long. I was originally told it would take 1 hour, then told an hour and a half and it winds up taking 2 1/2. Not only that but my appointment was for 1pm and they didn’t even see me until 1:30pm. Then the ultimate insult, 2 days after my service, they send me an email coupon for $50 that they at first didn’t want to honor but eventually applied to my credit card after some convincing. Not a good experience this year! More
by jmay717
Employees Worked With
Andi Stombaugh
