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i.g. Burton Buick GMC of Glen Burnie

Glen Burnie, MD

4.3
465 Reviews

6913 Ritchie Highway

Glen Burnie, MD

21061

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Showing 465 reviews

July 24, 2021

First service on my 2021 Denali pickup. My service rep was great. Good work all around. I’m pleased overall with my treatment. I’ll bring it back for future service More

by Richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole
July 17, 2021

Presently have a difficult service issue and these guys took the time to listen and talk through the process. These guys have wonderful customer service More

by cramblyne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy, another wonderful man and Christopher Kitts
July 07, 2021

First, I had to take busses and ride shares to get to the business, despite the fact that the car was offered online as one which could be delivered to me. Then, after I bought the thing for cash, I suppo More

by jel1955jel
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Les Horner sold me the car, and he knows what he promised me when I bought the vehicle.
June 28, 2021

I purchased my Yukon about 19 months ago. Have only gone back twice for service thus far. I have no complaints about the dealership or their service department at this time. As a matter of fact, I am please More

by Bobby G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Prodoehl
June 25, 2021

Wonderful experience! Very nice and helpful staff! We would definitely recommend them! More

by Jenrich_2005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Reisman
June 24, 2021

I set up my appointment for 1:00 pm and the service department was ready to accept my car. Everyone I came into contact with was cordial and understood what needed to happen with my car. I highly recom More

by welabby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Greenstein
June 18, 2021

Kevin did a great job along with the ladies on the service checkout desk. The work so far was done correctly. Needed my car for an additional day and provided a nice loaner. More

by Mdixon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
June 10, 2021

They got it done in a timely fashion. The repair seems to be complete. Facilities a bit outdated and could be a bit better I have to pull in and departure process More

by Evangelistrossi@me.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nichole
May 27, 2021

Big Randy was awesome, he and the other extremely courteous and professional staff made the buying experience enjoyable. I would definitely go back to the Wilkins team for our next purchase. More

by Tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Birg Randy, Ramesh Deonarian
May 21, 2021

The salesman was very friendly and helpful. He was very thorough with explaining the step by step process of the paperwork. He was also very thorough with explaining details of the car. More

by Rockrat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kerins
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