i.g. Burton Buick GMC of Glen Burnie

Absolutely outstanding service!! I drop my truck off in the morning for a recall and told them I needed a loaner car. I was worried due to my height and back problems the loaner would be a compact car. I the morning for a recall and told them I needed a loaner car. I was worried due to my height and back problems the loaner would be a compact car. I was extremely surprised and happy when I was given a full size SUV as a loaner. The service on Tony truck was exemplary as well. Keep up the good work. I will be back. More

Locate and repair engine oil leaks We had oil leaks from the engine but hopefully have been contained.This was the third leak this year, and has been difficult to locate We had oil leaks from the engine but hopefully have been contained.This was the third leak this year, and has been difficult to locate More

My service on my Buick was a beautiful great experience. I was treated with professional service and advice. It was a pleasure. I will come again I was treated with professional service and advice. It was a pleasure. I will come again More

Customer service was outstanding, very clean, techs was excellent, pet friendly, very patient, focused on my needs, pleasant atmosphere, very knowledgeable, they went above and beyond to make me feel at ho excellent, pet friendly, very patient, focused on my needs, pleasant atmosphere, very knowledgeable, they went above and beyond to make me feel at home More

Always great service at this place! Claire is always a pleasure to talk to. I bring my car here every time for service and I am never disappointed! pleasure to talk to. I bring my car here every time for service and I am never disappointed! More

( 7/13/2020) I asked the service dept to check the fan clutch on my 2002 Envoy. I was called by the service dept and told it was not the fan clutch but the water pump. Couple of hours later I was called a clutch on my 2002 Envoy. I was called by the service dept and told it was not the fan clutch but the water pump. Couple of hours later I was called and told the fan clutch needed replacing also. I have a feeling I paid for a part that didn't need replacing.(water pump). When I picked up my vehicle there was water on my carpet floor mats. No paper was put down to protect my mats. I'm wondering because I'm not white is the reason I was provided with sub par service and almost $1700 service charge. Needless to say I will never go there again. More

I enjoyed working with Jamal at Wilkens Buick in Glen Burnie MD. He was knowledgeable and did not try to pressure me at all. I also found the atmosphere very comfortable Burnie MD. He was knowledgeable and did not try to pressure me at all. I also found the atmosphere very comfortable More

Very Nice people to deal with Always nice to deal the the service people. And they are respectable to me and the length of time it took to service my car was short. Good Job as al Always nice to deal the the service people. And they are respectable to me and the length of time it took to service my car was short. Good Job as always. More

Check Possible Oil Leak As usual, had a good visit and excellent timely service. Always friendly and courteous. work completed the following day and the car was washed and cl As usual, had a good visit and excellent timely service. Always friendly and courteous. work completed the following day and the car was washed and cleaned. More

Very enjoyable experience. Work was performed and under a very friendly atmosphere. Thanks so much for the loaner while my AC was being fixed and it works great again. very friendly atmosphere. Thanks so much for the loaner while my AC was being fixed and it works great again. More