i.g. Burton Buick GMC of Glen Burnie

The staff was super friendly, helpful, funny and very welcoming to all customers, I would use them again, again, and again very satisfied and please with the results. welcoming to all customers, I would use them again, again, and again very satisfied and please with the results. More

Sandy the service representative is an assess to Wilkins Buick. Sandy always helps to find the best solution to solve my enclave issues. The most important factor is Sandy’s Trustworthiness 👍🏻 Buick. Sandy always helps to find the best solution to solve my enclave issues. The most important factor is Sandy’s Trustworthiness 👍🏻 More

Went for an oil change and tire rotation. Waited in the nice lounge area until they were done. Drinks were provided but I didn't get any. nice lounge area until they were done. Drinks were provided but I didn't get any. More

As always very good service. Sandy is always available and helpful He listens to your concerns and acts on them. Sandy provides good customer service. and helpful He listens to your concerns and acts on them. Sandy provides good customer service. More

new car followup Items completed without problem. If this regards to purchase no problem with sales but I was most unhappy with the financing. Also not advised that Items completed without problem. If this regards to purchase no problem with sales but I was most unhappy with the financing. Also not advised that a GM discount required my financing with GM at a usery rate. Billy Thompson More

Great customer service I experienced great customer service from the moment I entered the building until my departure. Rodney is a great sales consultant. There was no pres I experienced great customer service from the moment I entered the building until my departure. Rodney is a great sales consultant. There was no pressure to purchase a vehicle and no 1 million questions. He is a very pleasant person with excellent knowledge of the vehicle I was interested in purchasing. I would recommend to anyone looking for a Buick to visit Wilkins and see Rodney. I am completely satisfied with my purchase, More

Great service. Good prices. Waiting room clean and accommodating. Always friendly service from the time you make an appointment until you leave. In/out in a reasonable amount of time. accommodating. Always friendly service from the time you make an appointment until you leave. In/out in a reasonable amount of time. More

Terrible experience I leased my vehicle through Wilkins Terrible experience I leased my vehicle through Wilkins because of their professionalism and honesty. I brought my vehicle in for servicing and wit Terrible experience I leased my vehicle through Wilkins because of their professionalism and honesty. I brought my vehicle in for servicing and witnessed a very loud vocal argument in the lobby. I returned there to attempt to get a quote on a new vehicle - the salesman I met with apparently was fired for “unsavory behavior” no one got back to me I had to contact the manager to even attempt to get information on my appraisal I am deeply disappointed in them but they obviously are having issues with their staff. More

As always they Kevin handled my truck with special care and Ms Donna is Excellent in customer service. Ms Donna talked with me about the services needed before coming and gave me a prompt date and time. Wh and Ms Donna is Excellent in customer service. Ms Donna talked with me about the services needed before coming and gave me a prompt date and time. When I arrived Kevin was there as always wager and ready to assist. He assured me that he would make sure services were done and would call when it was ready. More

I had a service appt scheduled, the drop off process took less then 5 minutes. I received a call that my vehicle was done and ready for pick within 90 minutes. Kevin was pleasant, helpful and explained ev less then 5 minutes. I received a call that my vehicle was done and ready for pick within 90 minutes. Kevin was pleasant, helpful and explained everything that had been done. Wilkens was fast and efficient! Anita Richards More