i.g. Burton Buick GMC of Glen Burnie

Great Service! The service staff was personable and professional. My wait time was not bad considering my appointment was for a state inspection. I appreciate thei The service staff was personable and professional. My wait time was not bad considering my appointment was for a state inspection. I appreciate their consideration and understanding of my time. More

Service In and out quick service clean and friendly service center. Pleasant and friendly service rep. Clean waiting area. On time schedule appt explained al In and out quick service clean and friendly service center. Pleasant and friendly service rep. Clean waiting area. On time schedule appt explained all service performed More

VERY satisfied with the vehicle. My advice to anyone coming here... If you're buying a used car here and you're experiencing a problem... record it on video so you have proof... Other My advice to anyone coming here... If you're buying a used car here and you're experiencing a problem... record it on video so you have proof... Otherwise the easy answer is "we were unable to duplicate it so we're not going to cover it..." Had some issues with my used Ram... most things were taken care of... but the biggest item was the radio being dead on startup... after 5 minutes or so it powers up normally which has happened to me several occasions... they could not duplicate it... As soon as I took possession of the truck and turned it on the problem presented itself again... they have the ability to get really good deals on parts... it would have been nice for them to step out of the Box and replace it before it totally fails on me... 😫😫😫 More

Emergency Repair Had to have car towed here because of breakdown while traveling. Once the process started it went smoothly. However, it began very poorly, as they c Had to have car towed here because of breakdown while traveling. Once the process started it went smoothly. However, it began very poorly, as they could not find the car or keys from the tow truck drop-off the previous evening. Had an 11:00 AM appointment, booked on-line after breakdown, but car was not looked at until 2:00 PM. Was told the car could not be finished until the next day, but received a call 15 minutes before they closed that it was ready. Communication does not seem to be this dealership's strength. More

Excellent Service Mechanic explained to me problems with my car. Everyone very polite, very Respectful, they believed what I said when I told them the problem. That Ser Mechanic explained to me problems with my car. Everyone very polite, very Respectful, they believed what I said when I told them the problem. That Service Center is Run the way operation should run, do not get same treatment elsewhere More

repair of car and ongoing high repair needs Repair of car and service adviser communications were excellent and the work was very timely.. The only issue I have is the frequency of repairs are Repair of car and service adviser communications were excellent and the work was very timely.. The only issue I have is the frequency of repairs are out of order. This is not a Wilkins issue but a GM issue. There have been too many high cost problems and these seem to reflect poor auto design, eg, headlight ,window regulator, transmission.,etc. Price star left blank is reflective of my feelings about the poor design, failures and high material cost. More

Service staff friendly and helpful. Tech was thorough and advised of potential repair needed with no pressure to perform the work immediately. Trustworthy and staff friendly and helpful. Tech was thorough and advised of potential repair needed with no pressure to perform the work immediately. Trustworthy and good price. More

Very nice experiene Very friendly salesman , very knowledgeable about the vehicle we purchased. Everyone at the dealership was friendly and there was no pressure to purch Very friendly salesman , very knowledgeable about the vehicle we purchased. Everyone at the dealership was friendly and there was no pressure to purchase as in other dealerships. I will recommend this dealership and salesperson to everyone. More

Great Experience !!! I thought the whole process was great , stress free, and no haggling! I will definitely return to purchase my Arcadia with the Sales rep Jamal Graham I thought the whole process was great , stress free, and no haggling! I will definitely return to purchase my Arcadia with the Sales rep Jamal Graham hope he doesn’t leave any time soon !!! More

Exceptionally Pleasant Experience! Jesse, my salesperson, was great to work with. He is personable, upbeat, funny, and a REAL person. Young and hip, and plenty respectful to me (an olde Jesse, my salesperson, was great to work with. He is personable, upbeat, funny, and a REAL person. Young and hip, and plenty respectful to me (an older woman). I believe that the way he took good care of my needs, with my best interest at heart, was the way that he probably hopes people would take care of his mom, too, in the same situation. Thank you, Jesse! More