i.g. Burton Buick GMC of Glen Burnie

Great service and they were on time. Jessica was great and did an awesome job.I will use Wilkens again.Work was perfectly done by an outstanding tech and I will use Wilkens for all my wor Jessica was great and did an awesome job.I will use Wilkens again.Work was perfectly done by an outstanding tech and I will use Wilkens for all my work. More

Very good i will get my next car from here also.very nice people who work there and i really like my car gm😃😃😃😃👏👏good good. i will get my next car from here also.very nice people who work there and i really like my car gm😃😃😃😃👏👏good good. More

Slow service I got a flat on my way home. I have no spare and, had my car towed to a dealer I have a tire warranty that I purchased through the dealer and, after I got a flat on my way home. I have no spare and, had my car towed to a dealer I have a tire warranty that I purchased through the dealer and, after speaking with the warranty people, I was informed that if I took it to a dealer they would pay them directly. Wilkins took a full week to get my car back to me. I was told my tire would be in on Wednesday and, come Wednesday... I was told that it would be in Thursday. I was told that I was to pay for the tire upfront, when that was not the case. They just needed to set up a W9 to receive direct payment from the company they sell these tire/wheel warranties through. It shocked me that this wasnt already set up, as I bought the warranty from a Buick dealer. The gentleman that I was working with went on vacation when they had my car, so... I called for updates several times with no response. And, finally when my car was done... they essentially held my vehicle hostage until they received payment from the companycompany- although they knew the payment was coming, it delayed because of their failure to send a W9 and, inform the company of how they'd prefer to receive payment. My request for a loaner car was also denied. I asked if I could just pick up my vehicle, since they knew payment was coming but delayed at their fault, Iwas told n. Although, when I requested to speak to a manager about a loaner car, since payment was delayed at no fault of my own... I was told just come get my car. Howecer, Jessica was very helpful. More

Good experience Don’t like giving reviews but Rob is very good salesman The whole procedure was a pretty good experience for me and my wife .Buying a truck Don’t like giving reviews but Rob is very good salesman The whole procedure was a pretty good experience for me and my wife .Buying a truck More

Great experience all around. From start to finish, dealing with sales person, manager, financing, etc., great treatment and a great deal! I was treated with respect, courtesy, and From start to finish, dealing with sales person, manager, financing, etc., great treatment and a great deal! I was treated with respect, courtesy, and competence. Great people to work with! More

The Best Experience with buy a vehicle, EVERRR!!! GREAT Salesman GREAT Sales Manager GREAT Finance Management GEAT Price GREAT Experiences I will Always purchase from WILKINS GMC Buick Always GREAT Salesman GREAT Sales Manager GREAT Finance Management GEAT Price GREAT Experiences I will Always purchase from WILKINS GMC Buick Always I loved my experience More

Tommy is the best From the moment our family met Tom, we felt we should buy from Wilkins. Not only did he handle the sale and financing of our Yukon, but he handles all From the moment our family met Tom, we felt we should buy from Wilkins. Not only did he handle the sale and financing of our Yukon, but he handles all needs of our service as well. Tom goes out of his way for his customers like they are family. Thanks Tom and we look forward to seeing you soon. Thank you for your truly exceptional service! More

Sandy did a great job Had an unusual problem with the vehicle and Sandy took control and handled the issue. Work was done on time and reasonably priced. Great job. Had an unusual problem with the vehicle and Sandy took control and handled the issue. Work was done on time and reasonably priced. Great job. More

GOOD LOOK HAD A GREAT TIME AT THIS DEALERSHIP. CAME AWAY WITH A GREAT DEAL AND AN ALL STAR VEHICLE. FRED MARTIN WAS A GREAT HELP AND HIS MANAGER REALLY HELPED HAD A GREAT TIME AT THIS DEALERSHIP. CAME AWAY WITH A GREAT DEAL AND AN ALL STAR VEHICLE. FRED MARTIN WAS A GREAT HELP AND HIS MANAGER REALLY HELPED US GO OVER THE GOAL LINE!!! More

The Service Was As Expected-Cost Was Steep The service representative was very courteous and helpful and informative. The wait time was rather lengthy but it was expected as I did not have an The service representative was very courteous and helpful and informative. The wait time was rather lengthy but it was expected as I did not have an appointment but came with an emergency situation. I didn’t think it would be as costly since the reason was mainly the battery but caused the engine light to come on but had caused some cells to be affected. But because I was still under warranty (I know the battery is not covered) I did not think it would cost as much as it did. Other than that If nothing goes wrong anytime soon I believe everything went well as usual. I have taken my car no where else in the 7 years I’ve had my car except for tires. I would like to say I appreciate Mr. Kroll for returning my call after I had left the facility because I had a question More