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i.g. Burton Buick GMC of Glen Burnie

Glen Burnie, MD

4.3
467 Reviews
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6913 Ritchie Highway

Glen Burnie, MD

21061

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Showing 467 reviews

May 31, 2018

Routine Maintenance for 2017 Terrain I took Terrain to Wilkins for routine maintenance. Paul handled my car's appointment. He listened carefully to the questions I had and provided clear More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul in Service Department
May 15, 2018

Great service! Had conventional oil change service. I was able to use my GM preferred owner credits to pay for the service! I will come back again. More

by DHK56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy
May 14, 2018

Very Thankful I am very thankful to Wilkens for the great service & friendly attitude. Sandy, the service writer, and the cashiers are very helpful in honoring disc More

by Madenew77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy
May 09, 2018

Extremely Satisfied The service was performed in a very timely manner. I arrived about 10 mins earlier than scheduled appointment and was immediately received. Represent More

by GWM09
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The Service Advisor was Paul Sadowski/926*W*
May 02, 2018

Can't get a probelm fixed the first time. Took my car in for Check engine light and it took 3 visits to get it fixed. Took my car in for a different Check Engine code a few weeks later and fou More

by Fedup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Multiple people
April 29, 2018

Love them This dealership always show me love what ever I come in for and always treating me with the up most respect. I love that that they ask you what you wa More

by We the best
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy
April 26, 2018

Wonderful Saturday Had a 11am appointment, staff was cordial and waiting area was comfortable with coffee and tv, service was fast and they let me know what other proble More

by Blackrod183
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/a
April 25, 2018

I WOULD RECOMMEND THIS DEALERSHIP I DO TO ALL I NO BECAUSE I HAVE HAD GREAT EXPERIENCE AND THE SERVICE ALL TIMES WITH MY 2014 GMC TERRAIN THANK YOU. HAND IT FAST AND CLEAN THE WAITING ROOM WAS GREAT. More

by do not no
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DO NOT NO
April 24, 2018

car purchase One Saturday My husband and I came to your site, and was not greeted nicely. Did not like the man approach to us, And another thing my son came to get More

by envoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unknown
March 27, 2018

Overpriced service and damage to car Took my yukon xl in to be looked at. Service dept said transmission needed to be replaced and quoted $4900. Twice the going rate. When I picked the More

by Cindy0413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sandy. Bob
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