
i.g. Burton Buick GMC of Glen Burnie
Glen Burnie, MD
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Routine Maintenance for 2017 Terrain I took Terrain to Wilkins for routine maintenance. Paul handled my car's appointment. He listened carefully to the questions I had and provided clear I took Terrain to Wilkins for routine maintenance. Paul handled my car's appointment. He listened carefully to the questions I had and provided clear answers to my follow-up remarks. The service department was extremely busy, but Paul was calm, friendly, professional and helpful. Thanks Paul! More
Great service! Had conventional oil change service. I was able to use my GM preferred owner credits to pay for the service! I will come back again. Had conventional oil change service. I was able to use my GM preferred owner credits to pay for the service! I will come back again. More
Very Thankful I am very thankful to Wilkens for the great service & friendly attitude. Sandy, the service writer, and the cashiers are very helpful in honoring disc I am very thankful to Wilkens for the great service & friendly attitude. Sandy, the service writer, and the cashiers are very helpful in honoring discounts. I need these greatly while I'm paying off the car. Money is very tight. I hope that I can find a more affordable used Buick, under $10,000 on the next round. The Regal has been great. Thank you!!!! More
Extremely Satisfied The service was performed in a very timely manner. I arrived about 10 mins earlier than scheduled appointment and was immediately received. Represent The service was performed in a very timely manner. I arrived about 10 mins earlier than scheduled appointment and was immediately received. Representative was very polite and courteous, responded to a specific question about my vehicle not relative to Service received. Best service personnel and visit in the 5 years that I have owned a Buick. More
Can't get a probelm fixed the first time. Took my car in for Check engine light and it took 3 visits to get it fixed. Took my car in for a different Check Engine code a few weeks later and fou Took my car in for Check engine light and it took 3 visits to get it fixed. Took my car in for a different Check Engine code a few weeks later and found it may be relayed to the same dealer changing my spark plugs during my very first visit. More
Love them This dealership always show me love what ever I come in for and always treating me with the up most respect. I love that that they ask you what you wa This dealership always show me love what ever I come in for and always treating me with the up most respect. I love that that they ask you what you want to do and not force you to spend money. More
Wonderful Saturday Had a 11am appointment, staff was cordial and waiting area was comfortable with coffee and tv, service was fast and they let me know what other proble Had a 11am appointment, staff was cordial and waiting area was comfortable with coffee and tv, service was fast and they let me know what other problems my car have. More
I WOULD RECOMMEND THIS DEALERSHIP I DO TO ALL I NO BECAUSE I HAVE HAD GREAT EXPERIENCE AND THE SERVICE ALL TIMES WITH MY 2014 GMC TERRAIN THANK YOU. HAND IT FAST AND CLEAN THE WAITING ROOM WAS GREAT. BECAUSE I HAVE HAD GREAT EXPERIENCE AND THE SERVICE ALL TIMES WITH MY 2014 GMC TERRAIN THANK YOU. HAND IT FAST AND CLEAN THE WAITING ROOM WAS GREAT. More
car purchase One Saturday My husband and I came to your site, and was not greeted nicely. Did not like the man approach to us, And another thing my son came to get One Saturday My husband and I came to your site, and was not greeted nicely. Did not like the man approach to us, And another thing my son came to get service for his transmission to be repair and had to pay $35.00 dollars to get a rental from you . After so many year of purchasing cars from you I'm very disappointed in your service. Thank is why we went to Anderson Buick and purchase a 2018 Arcadia Denali SUV. Thank you very much. After purchasing 2 Envoy SUV a Lucerne and Verano from you ,You have really disappoint us. More
Overpriced service and damage to car Took my yukon xl in to be looked at. Service dept said transmission needed to be replaced and quoted $4900. Twice the going rate. When I picked the Took my yukon xl in to be looked at. Service dept said transmission needed to be replaced and quoted $4900. Twice the going rate. When I picked the vehicle up the windshield had a crack going all the way accross. They said it was like that when it came in, which is completely untrue. Loved the vehicle and will now be buying a new one just NOT from wilkins. More