i.g. Burton Buick GMC of Glen Burnie

Great First Impression Very friendly staff. First oil change and it was a great experience. I plan to keep them as my car service group. They answered my questions without d Very friendly staff. First oil change and it was a great experience. I plan to keep them as my car service group. They answered my questions without delay and I was comfortable while I waited. To top it off I got to use my free oil change form Buick even though I did not purchase my car there. Really friendly. I was a little nervous with reviews 3/5 but for me this automotive service deserves a 5/5. Great job Wilkins Buick! I will be using this location for service of my Buick moving forward. More

It was quickly & very alternative to my needs They were very professional & good quality service in and out in a good timely fashion. The waiting area was nice and clean.Jennifer was great to wor They were very professional & good quality service in and out in a good timely fashion. The waiting area was nice and clean.Jennifer was great to work with More

Amazing knowledgable sales staff My daughter was looking for a car and thought she knew what she wanted - a used Subaru Forrester. After test driving one, she thought she should tes My daughter was looking for a car and thought she knew what she wanted - a used Subaru Forrester. After test driving one, she thought she should test drive other types of vehicles, so she drove a new 2017 Buick Regal sedan. The vehicles are quite different in nature. The salesman, Rob Reisman suggested that she sleep on the decision. We returned a few days later and she test drove both vehicles again. Still no decision because there were things she really liked about both of them and they are not really comparable because one is an all-wheel drive SUV and the other a sports sedan. Rob patiently explained the virtues of each vehicle and suggested she think about which one fit her lifestyle more. After a few days, she decided on the Forrester, but did not want any of the available used ones because she was not crazy about the colors. Rob advised her that she could get an great price on a brand new 2018 Forrester for a bit more than she was previously willing to spend and touted the zero percent interest incentive being offered. She selected a color and with minimal haggling bought a beautiful new car. Other people at the dealership - Ronald Romero in Sales and Eric in Financing - also helped her with her purchase. Both men were very friendly, knowledgeable and proficient. My daughter was thrilled with the sales experience and I have never experienced an easier, more pleasant buying experience in my 60+ years. Bill Dunn, Columbia MD More

Confustion I do not understand when my oil change is complete I have to be the one to inform the admin it is ready. This has happened the last 2 times. This last I do not understand when my oil change is complete I have to be the one to inform the admin it is ready. This has happened the last 2 times. This last time I observed that the oil change was complete I waited 15 minutes and then approached a clerk to inform them at which they replied sorry. Does not make any sense. More

the team is always very helpful and the work is done timely Worked with Donna to get the work scheduled, she is so pleasant and willing to work around by schedule. the whole team is very nice Worked with Donna to get the work scheduled, she is so pleasant and willing to work around by schedule. the whole team is very nice More

Superb Service Every Visit My assigned service adviser is Jenn. A young, enthusiastic lady who is always polite, efficient and timely with all my issue. In over 65 years of au My assigned service adviser is Jenn. A young, enthusiastic lady who is always polite, efficient and timely with all my issue. In over 65 years of automobile experiences with dealers, Jenn has proven to be the most knowledgeable and accommodating`. A true asset to Wilkins Auto family. More

Great service Thought wait time was a bit long but very good service. Good representatives. Oil change and tire rotation. Used synthetic oil and multipoint check Thought wait time was a bit long but very good service. Good representatives. Oil change and tire rotation. Used synthetic oil and multipoint check overview. More

Excellent service! 2014 Sierra got 4 new tires (Wilkins priced matched!), a front end alignment and oil change--very competitive pricing. Sandy was our advisor and took 2014 Sierra got 4 new tires (Wilkins priced matched!), a front end alignment and oil change--very competitive pricing. Sandy was our advisor and took great care of us. Donna and her co-worker in the office are so personable and professional. They always make a visit to the service center a positive experience. More

Great job Good selection great service were not pushy easy buying process friendly personable and helpful all around a good dealership would definitely buy fro Good selection great service were not pushy easy buying process friendly personable and helpful all around a good dealership would definitely buy from them again More

Polite and Courteous I arrived the service department was very polite and courteous to me and took my vehicle right back to service it, they gave me constant updates until I arrived the service department was very polite and courteous to me and took my vehicle right back to service it, they gave me constant updates until completion. More