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i.g. Burton Buick GMC of Glen Burnie

Glen Burnie, MD

4.3
467 Reviews
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6913 Ritchie Highway

Glen Burnie, MD

21061

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Showing 467 reviews

August 26, 2014

Oil Change & Tire rotation Car comes back Damage By Employee Took my Buick Encore in to have a Oil change and tire rotation. The total wait time was over 1 hour, when it was time to leave no one told me the vehi More

by dkeller3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert (Director of Service at Wilkins )
July 27, 2014

Great Experience Linda Drymon was great to work with. She was professional, helpful and made leasing my new GMC Terrain a great experience. I would recommend Linda a More

by janetsmith393
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Drymon,
May 29, 2014

Purchase of 2014 Sierra pick-up truck Would like to highly recommend Fred as your next car salesman. He was an absolute gentleman in every which way. He went above and beyond to answer More

by GFD55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Martin
May 29, 2014

Horrible Service Experience I worked with Stephanie to schedule a 10am appointment. She was very helpful and friendly. Unfortunately, that was the ONLY positive part of my experi More

by SarahLorigan
Customer Service
Friendliness
Recommend Dealer
No
Aug 06, 2014 -

i.g. Burton Buick GMC of Glen Burnie responded

Sorry to hear you had a negative experience with our Service Department. Wilkins Automotive apologizes for the inconvenience this caused you. If you experience any more complications with the Service Department and/or your GMC please do not hesitate to call 410.768.1700 to speak with our General Manager, Bruce Catterton. Hope you have a lovely day!

May 15, 2014

Pathetic I am writing this as I sit in the waiting section at wilkens GMC dealer in Glen Burnie MD to to speak to a finance specialist. I have been waiting her More

by DisappointedPurchaser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can't get any help at all
April 03, 2014

Buying a new car can be very stressful. But Gerrett Brooks made the experience less stressful. He was very friendly, helpful, and accommodating to me. He was there More

by Bip2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerrett Brooks
April 01, 2014

So happy! My experience at Wilkins was wonderful! All Thursday I had been used car shopping at EVERY car dealer in Glen Burnie. I could not find a better car at More

by DanaSeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goshell
March 10, 2014

My salesman; John Goshell, very friendly, helpful, attentive and handled all my questions and requests quickly and was very responsive. I would definitely request John again in the future and would r More

by clowe10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 14, 2014 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you for sharing your Wilkins experience. We are glad to hear John and the rest of the Wilkins team found the perfect vehicle to suit your needs! Please do not hesitate to contact us if you have any questions about your Lincoln MKX. Happy Driving!

March 08, 2014

Thanks to Mr Chuck Outen my son's first time car buying experience was ended as what supposed to be ,leaving the dealership with a big big smile on his face a100% satisfied.Chuck did what perfect sa More

by morongenio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Outen
March 03, 2014

Michael Camp is very experienced in his field. After visiting some other lots (big & small), beginning to frustrated, God lead us to Wilkin's! A minute after puliing in the lot, here came Michael's smi More

by cowhiteglove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Camp
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