
i.g. Burton Buick GMC of Glen Burnie
Glen Burnie, MD
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I had first encountered Linda (not knowing her name at this point) when looking at a vehicle in the pouring rain, but I decided to stop at just looking. I had applied for financing via Ally on the compute this point) when looking at a vehicle in the pouring rain, but I decided to stop at just looking. I had applied for financing via Ally on the computer but was denied due to come credit issues. Danielle encouraged me to come in personally to the dealership because the outcome may be different. I knew what Linda looked like so I went in to the dealership looking for her when I decided that I actually wanted to purchase a vehicle. She was very personable and talked me through everything pertaining to the car. She has since followed up with several resourceful emails. Danielle was wonderful in getting me financing which was suitable to my budget. I really appreciate their hard work and efforts into getting me the vehicle that I wanted. In the future I would definitely return to Wilkins for other purchases and I would also recommend them to my friends. I have had unpleasant experiences when searching for a car and this was by far a different (in a good way) experience. I didn't feel haggled or like I was trying to be taken advantage of. More
a litle worried about leasing as compared to buying. Should have been explained in more detail. Also didn't get blue book value on trade in. Overall treatment was good and when I get my Raven's 660 ta Should have been explained in more detail. Also didn't get blue book value on trade in. Overall treatment was good and when I get my Raven's 660 tags back I will be satisfied. Thanks More
Very nice and honest. I was treated like family by everyone. I've never been to a real dealer before this was the first. I love the fact that all my questions were answered. I didnt feel like I was b everyone. I've never been to a real dealer before this was the first. I love the fact that all my questions were answered. I didnt feel like I was being cheated. I love Wilkins Automotive #1 in my book. I would tell everyone to go to Wilkins Automotive. My sales person Mr. Shell Lewis was amazing such a blessing! More
Wilkins made sure that we got the most out of our trip giving us the best deal possible. I will surely recommend this dealership to anybody looking for a GM vehicle. giving us the best deal possible. I will surely recommend this dealership to anybody looking for a GM vehicle. More
Chuck was wonderful to work with. He was helpful when we were just looking around at cars and gave us such great information that we chose the dealership over several others. He also was understanding when were just looking around at cars and gave us such great information that we chose the dealership over several others. He also was understanding when we changed the color of the car and worked hard to get us the vehicle we wanted. More
Mr. Outen was extremely professional and easy to work with. He was knowledgeable about the product, both inside and out. Chuck made himself available whenever necessary to work with us until we were co with. He was knowledgeable about the product, both inside and out. Chuck made himself available whenever necessary to work with us until we were completely satisfied with our new Terrain and our experience at Wilkins. I will highly recommend Mr. Outen and Wilkins Automotive to my friends and family interested in buying a new car in the future. More
Linda was a pleasure to work with. My husband bought a car previously from her and her care and concern for her customers is what brought us back to her again. She cared about us and made sure we found t car previously from her and her care and concern for her customers is what brought us back to her again. She cared about us and made sure we found the truck we were looking for. She made the process of buying a new car comfortable and stressless!! She is great asset to your dealership and I will not hesitate to refer her to all of my family and friends. Thanks Linda!! More
This was a great transaction all around and I have been speaking well of my interaction with Linda all weekend to family and friends. I knew what I wanted and she helped me with the rest. That's why I gave speaking well of my interaction with Linda all weekend to family and friends. I knew what I wanted and she helped me with the rest. That's why I gave all 5's! More
I was very dissatisfied with this dealer - I went to look at the Terrain over the memorial day weekend - the sales representive was friendly enough but the sales manager was very arrogant and could have care at the Terrain over the memorial day weekend - the sales representive was friendly enough but the sales manager was very arrogant and could have cared less if he gained my business or not. He went as far as to shrug his shoulder in the middle of the conversation and walk away without a Thank You, Good-Bye, or anything else. Maybe he didn't think I was worthy of his dealerships time. I surely will not be buying a car there. More
We were welcomed warmly and always made to feel that our business was wanted and appreciated. This was not true of some of the dealerships we tried to work with. Our credit was not the greatest after my hus business was wanted and appreciated. This was not true of some of the dealerships we tried to work with. Our credit was not the greatest after my husband had a long and unexpected layoff from his job of 15 years. But everyone worked with us to get us the best deal possible. From my first inquiry on line to our visit to the office to complete the paperwork, we were treated fairly, respectfully and honestly. Thanks Steve, Dave and Tom. More