i.g. Burton Chrysler Dodge Jeep Ram of Smyrna
Smyrna, DE
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I was disappointed to find out they do not rotate duelly tires, I think that information should be on the website Also the next after the dealership worked on my car my check engine came on, coincidence? W tires, I think that information should be on the website Also the next after the dealership worked on my car my check engine came on, coincidence? Who knows More
Damaged my 2023 1500 during oil change now dragging feet to fix it. Thought things may be different once Burton took over. Sadly, I see poor business as usual. Seriously, with all the options out there why to fix it. Thought things may be different once Burton took over. Sadly, I see poor business as usual. Seriously, with all the options out there why would I use this company ever again? Short answer I will not. Managed to bumble the mower basic of service requests…. More
Staff is very friendly and ensures that customers leave happy. I wouldn't even consider car shopping anywhere else! It's MOPAR OR NO CAR for me. happy. I wouldn't even consider car shopping anywhere else! It's MOPAR OR NO CAR for me. More
Their prices are exorbitant however if you do get work done there it's usually good and my repair done correctly. I don't like how the service manager, in an insistent kind of way, wants me to give a 5 st done there it's usually good and my repair done correctly. I don't like how the service manager, in an insistent kind of way, wants me to give a 5 star review which would make him look good. That's cheesy. For that they get 2 stars. If I'm sent a review and they warrant x amount of stars I'll make the decision based on performance. If he knocked a few bucks off the bill as a good gesture being I've been a returning customer there from when it was BCP, that would have been worth something. Being he didn't and was only interested in a favorable review, sorry, not interested. More
This time bad experience number one they did not check something that needed to be checked an app Axel and number two they did not put my sticker on after my oil change and number three they did not reset something that needed to be checked an app Axel and number two they did not put my sticker on after my oil change and number three they did not reset my oil gauge in my vehicle. This is never happened before just needs to be drawn to somebody’s attention. More
Easy dealership to deal with and found what we was looking for quickly and had it there the net day. Great to work with the GM and he was concerned that we had what we was looking for. looking for quickly and had it there the net day. Great to work with the GM and he was concerned that we had what we was looking for. More
I had a great experience at I. G Burton. From the minute we went in. Jen and Rob were great. They found the vehicle I wanted. Jen is amazing. Truly. She keeps you informed of everyt G Burton. From the minute we went in. Jen and Rob were great. They found the vehicle I wanted. Jen is amazing. Truly. She keeps you informed of everything throughout the process. I’ve never seen anyone so organized and helpful. Even the financing part of it was pleasant. Great staff in the showroom/financing. E were so happy with the experience we went back for another! More