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i.g. Burton Chrysler Dodge Jeep Ram of Smyrna

Smyrna, DE

4.7
255 Reviews

19 S Dupont Hwy

Smyrna, DE

19977

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Showing 255 reviews

November 09, 2023

I was disappointed to find out they do not rotate duelly tires, I think that information should be on the website Also the next after the dealership worked on my car my check engine came on, coincidence? W More

by Navy Brat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Nov 14, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thank you for sharing your feedback for our team. We apologize for the confusion and we will make our team aware so that we can make adjustments on our end. We would also be happy to assist you with any other concerns you may have if you'd like! 🙂

November 06, 2023

Damaged my 2023 1500 during oil change now dragging feet to fix it. Thought things may be different once Burton took over. Sadly, I see poor business as usual. Seriously, with all the options out there why More

by Bearbilly68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rocco
October 30, 2023

Staff is very friendly and ensures that customers leave happy. I wouldn't even consider car shopping anywhere else! It's MOPAR OR NO CAR for me. More

by Miltonwbstr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer, Kyle and Laura
Oct 30, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thanks so much for sharing your feedback for our team! Please reach out to us if we can be of any additional assistance! ♥

October 27, 2023

Their prices are exorbitant however if you do get work done there it's usually good and my repair done correctly. I don't like how the service manager, in an insistent kind of way, wants me to give a 5 st More

by Bdingle048
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Oct 30, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thank you for sharing your feedback for our team. We've made our General Manager and our Service Director aware of your concerns and we hope that we'll have the opportunity to better serve you in the future.

October 10, 2023

YES,,I WOULD BUY A NEW JEEP AGAIN. ..MY SON'S OWN JEEPS TOO IN VEGAS..GREAT SERVICE More

by LMONKEYBIZ53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
VINNIE
Oct 23, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Great to hear! We really appreciate the opportunity to assist you and if you need anything else please let us know! 😊

October 06, 2023

This time bad experience number one they did not check something that needed to be checked an app Axel and number two they did not put my sticker on after my oil change and number three they did not reset More

by jcenfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do t knoe
Oct 23, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thank you for your feedback for our team. Our Service Director, Eli, would be happy to discuss your experience with you if you'd allow him the opportunity to do so. He can be reached at (302) 404-5215

September 08, 2023

Easy dealership to deal with and found what we was looking for quickly and had it there the net day. Great to work with the GM and he was concerned that we had what we was looking for. More

by bwatkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Robbins and Laura Schaffer
Sep 12, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thanks so much for sharing your experience with our team and our dealership! We greatly appreciate it and if we can be of any assistance please reach out to us! 🙂

August 30, 2023

They worked really hard to make the deal work for me I would definitely recommend them More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Owen and Laura
Aug 30, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thanks so much for sharing your feedback for our team! Please let us know if we can be of any additional assistance! ♥

August 29, 2023

I had a great experience at I. G Burton. From the minute we went in. Jen and Rob were great. They found the vehicle I wanted. Jen is amazing. Truly. She keeps you informed of everyt More

by deannatardive
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenn Fowler, Rob Gott, and Laura
Aug 30, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Great to hear! We appreciate your sharing your experience with our team and if you need anything else please reach out to us! ♥

August 22, 2023

It was great that they checked our vehicle’s issue for us and explained the situation. More

by Dewissinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Burton
Aug 23, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Glad we could assist you! Please reach out to us if you need anything else! 😊