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i.g. Burton Lewes Automall

Lewes, DE

Overview
Employees
Reviews
Vehicles
4.7
296 Reviews
We have a strong and committed staff with many years of experience satisfying our customers'needs. Located in Lewes, Delaware and close to Rehoboth, Milton, Georgetown and Milford, we'll help you find the right vehicle for your needs, make sure that you get a fair deal, exceptional customer service, and that you're delighted with your experience. Our business grew up in a small-town atmosphere, and we've kept that approach. When you visit us the first time our aim's to make you feel welcome and to treat you like part of the family. We want you to rely on us for all your automotive needs, and know that great service and great prices build the trust that's required. We're your GM store at the shore and we're worth the ride to the beach!
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17861 Coastal Hwy

Lewes, DE

19958

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Showing 296 reviews

October 23, 2024

Friendly and professional. Bought two cars there this summer with no hassle or problems. Good job More

by HARTMAN.ANDREW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan hill
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Oct 26, 2024 -

i.g. Burton Lewes Automall responded

We truly appreciate your kind words about your experience with us at IG Burton Lewes Automall. We're thrilled to hear that your purchases of two cars went smoothly and that our team provided professional assistance. We look forward to serving you again in the future! Sincerely, The i.g. Burton Lewes Automall Team

October 22, 2024

Fast friendly service, quick delivery Shane was helpful and flexible getting our truck serviced and updated More

by drobison1887
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
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Oct 24, 2024 -

i.g. Burton Lewes Automall responded

Thank you for your wonderful review! We're thrilled to hear that you received fast and friendly service at IG Burton Lewes Automall. It's great to know that Shane was helpful and flexible in getting your truck serviced and updated. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The i.g. Burton Lewes Automall Team

October 22, 2024

Very professional and prompt repair time my new car dealership for life thank you ig burton More

by willardduval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Reynolds
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Oct 24, 2024 -

i.g. Burton Lewes Automall responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a professional experience with us at IG Burton Lewes Automall and that you're pleased with the prompt repair time. We look forward to serving you for many years to come. If you need anything in the future, don't hesitate to reach out! Sincerely, The i.g. Burton Lewes Automall Team

October 21, 2024

I brought my 2017 Envision for service. Wayne Whitney wrote up the issue I was having with the vehicle. He was very professional and the repair/service was done without incident. I recommen More

by 1984dhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Whitney
Report | Print
Oct 23, 2024 -

i.g. Burton Lewes Automall responded

Thank you for your kind words! We're thrilled to hear that your experience at IG Burton Lewes Automall was positive and that Wayne provided you with professional service for your 2017 Envision. Your recommendation means a lot to us. We look forward to assisting you again in the future! Sincerely, The i.g. Burton Lewes Automall Team

October 21, 2024

It was an excellent experience. They kept me up to date so that I could plan my days and when I dropped it off they drove me home More

by sherrie
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Shane
Report | Print
Oct 23, 2024 -

i.g. Burton Lewes Automall responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience at IG Burton Lewes Automall. Keeping you informed and making sure you have a comfortable drop-off is what we strive for. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The i.g. Burton Lewes Automall Team

October 21, 2024

Workmanship great but took 6 months to fix car with little or no communication with me More

by Freidamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one
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Oct 23, 2024 -

i.g. Burton Lewes Automall responded

Thank you for your feedback. We appreciate you sharing your experience with us regarding the lengthy repair time and communication issues. We strive for excellent workmanship at IG Burton Lewes Automall, and we understand the importance of timely updates during the process. Please feel free to reach out to us directly, as we would love the opportunity to discuss this further and ensure a better experience in the future. Sincerely, The i.g. Burton Lewes Automall Team

October 18, 2024

Very helpful and complete. Provided a shuttle ride to pick up my car when I got stranded. More

by Barb
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
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Oct 22, 2024 -

i.g. Burton Lewes Automall responded

Thank you for your kind words, Barb! We're glad to hear that our team at IG Burton Lewes Automall was able to assist you during a challenging time and provide you with a shuttle ride. Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again in the future! Sincerely, The i.g. Burton Lewes Automall Team

October 17, 2024

Brent Cox was amazing! Would recommend him . Have a wonderful day and many thanks good bye More

by lmontana58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Cox
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Oct 19, 2024 -

i.g. Burton Lewes Automall responded

Thank you for your kind words! We're thrilled to hear that you had an amazing experience with Brent at IG Burton Lewes Automall. Your recommendation means a lot to us. We hope to see you again soon, and wish you a wonderful day! Sincerely, The i.g. Burton Lewes Automall Team

October 15, 2024

I came in with worry over a “check engine” light. I was worried that I couldn’t be seen because I had no reservation. Shane did a quick check and told me it wasn’t a big problem. I left my car ove More

by michaeljbarnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Report | Print
Oct 17, 2024 -

i.g. Burton Lewes Automall responded

Thank you so much for your kind words, Michael! We're thrilled to hear that Shane was able to ease your worries about the “check engine” light and get your car fixed so quickly at IG Burton Lewes Automall. We strive to provide excellent service, and it’s great to know we met your expectations. We hope to see you again soon! Sincerely, The i.g. Burton Lewes Automall Team

October 15, 2024

There was an issue with a part associated with AWD that must have been defective and needed to be replaced. More

by russ62763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t work with any other dept. than maintenance
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Oct 17, 2024 -

i.g. Burton Lewes Automall responded

Thank you for your feedback. We appreciate you reaching out to us about the issue regarding the AWD part. At IG Burton Lewes Automall, we strive to ensure every customer has a seamless experience, and we would like to address your concern further. Please feel free to contact us directly so we can assist you. We look forward to resolving this for you! Sincerely, The i.g. Burton Lewes Automall Team

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