i.g. Burton Mercedes-Benz

Greatest customer service, hands down! Our family can't say enough about how incredible the Mercedes dealership is! In particular Brian Sudler is the most knowledgeable, trustworthy salesma Our family can't say enough about how incredible the Mercedes dealership is! In particular Brian Sudler is the most knowledgeable, trustworthy salesman to work with. From the moment we first walked in three years ago he was patient, kind and NOT at all pushy! His knowledge of Mercedes is off the charts. He truly cares about what was is best for our family in regards to a vehicle choose. And we know his genuine help is always always just a phone call away. You won't work with anyone more honest, trustworthy and knowledgeable! More

Superior customer service and team I know how hard it is trusting and finding the right sales team and vehicle. My wife and I have been blessed with having Brian and team on our side. W I know how hard it is trusting and finding the right sales team and vehicle. My wife and I have been blessed with having Brian and team on our side. Wouldn't have it any other way More

Car salesman and delarship review My family and I highly recommend IG Burton Mercedes. Our salesman Brian Sudler was knowledgeable, professional and not pushy at all. We had our 4 year My family and I highly recommend IG Burton Mercedes. Our salesman Brian Sudler was knowledgeable, professional and not pushy at all. We had our 4 year old with us the day we went car shopping and the entire team did everything to keep him entertained and engaged in our sales process! Very much appreciated as we wanted to make sure the SUV we purchased was perfect for our family! I am delighted to say our experience was pleasant and perfect! More

Professional, knowledgeable, and caring. I gave this dealership five stars because the salesman (Brian) was very professional, knowledgeable of the vehicles, and most of all there was no pres I gave this dealership five stars because the salesman (Brian) was very professional, knowledgeable of the vehicles, and most of all there was no pressure. The dealership worked within my budget and found me a beautiful vehicle that is affordable. The dealership went above and beyond to make certain that I was comfortable. I couldn't believe how smooth the entire transition was. This dealership is the real deal. I would definitely purchase another vehicle from IG Burton and I would recommend my family and friends to this dealership. Brian the salesman was awesome. Thank you so very much for your assistance. More

After sales care excellent.Had some problems sales help me . Excellent sales and service.Had a small problem, sales and service fix it .That was team work.Very satisfied.Thanks to Brain Sudler.I will by my next Excellent sales and service.Had a small problem, sales and service fix it .That was team work.Very satisfied.Thanks to Brain Sudler.I will by my next car from i.g Burton More

Great Customer Service. Recently had an issue with my car. Reached out to Brian Sudler at I. G. Burton merecedes, with in two minutes he reached out to me with a plan. A Recently had an issue with my car. Reached out to Brian Sudler at I. G. Burton merecedes, with in two minutes he reached out to me with a plan. An Excellent loaner car was dropped off to me at work and my car was picked up at my home and towed, all with in an hour. It was returned to me spic and span the next day. Every one from the manager to the service representative send me emails / texts all along to Keep me informed and updated. I want to make a special mention of Brian. He is very professional and a pleasure to work with. Thank you IG Burton Merecedes More

TERRIBLE SERVICE DEPARTMENT IG Burton Mercedes Service dept. was very disappointing. This is my 3rd year dealing with them and I have yet to have a good experience. I truly belie IG Burton Mercedes Service dept. was very disappointing. This is my 3rd year dealing with them and I have yet to have a good experience. I truly believe the issue for me is that we don't go for all of the add on sales that they push. Once they realize it is going to be just a service it turns into a totally different attitude. One time they tried to push/sell us a tire rotation on my wife's 2011 E350 coupe (2wd). My issue is it is not possible to rotate those tires because they are directional and different sizes frt to rear. My thought is that owning a luxury vehicle the dealer would keep the customer happy. As a previous Genesis owner I can say that IG Burton Service could take a lesson on customer service from Genesis. Please understand my issue is only with the service dept.. The Sales and showroom are excellent, could not ask for better service!!! My household has service due on 2 Mercedes within the next 25 days, can you guess who will not be getting our business. More