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i.g. Burton Subaru of Glen Burnie

Glen Burnie, MD

Overview
Employees
Reviews
Vehicles
4.8
248 Reviews
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6917 Ritchie Hwy.

Glen Burnie, MD

21061

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Showing 248 reviews

April 03, 2026

not very customer Friendly. Communication during service is lacking. This dealership needs to upgrade their text in the back working on the cars. Also, if your car has a known i More

by SubieinMD
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Cho
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel
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Apr 03, 2026 -

i.g. Burton Subaru of Glen Burnie responded

We aim to provide friendly and communicative service to all our customers, so we're disappointed to see this feedback. If you would like to discuss these concerns further, please reach out - we would be glad to take your call. Best, The Team at i.g. Burton Subaru of Glen Burnie - (410) 689-8001

April 02, 2026

Service was efficient and timely. Miguel explained in detail. Subaru is running smoothly. Very satisfied. More

by kevbur53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel.
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Apr 03, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for sharing your feedback about Miguel and the team! Here at i.g. Burton Subaru of Glen Burnie, we appreciate your business and hope to see you again soon. Drive safe!

April 01, 2026

Stefano in the service department was awesome. All repairs were on a printout explaining everything. Our car was returned washed and clean. Will return for future repairs. More

by fishingctl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stefano
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Apr 02, 2026 -

i.g. Burton Subaru of Glen Burnie responded

We’re glad Stefano took such great care of you! Thank you for choosing i.g. Burton Subaru of Glen Burnie and for sharing your experience. We look forward to seeing you next time!

March 31, 2026

The dealership was clean, everyone was friendly and helpful. My service advisor, Anthony was excellent. He kept me on top of everything that was being done and was a delight to work with. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
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March 25, 2026

Too many legal documents. Need an attorney present to assist. Credit documents that don’t apply to cash transactions. I’m not sure if the arbitration document is legal as a co More

by roetom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bob Purdue
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Mar 27, 2026 -

i.g. Burton Subaru of Glen Burnie responded

We appreciate the open and honest feedback and it will be considered by our team.

March 25, 2026

Everyone an everything was excellent grade A service this was my second time working with them an each time I was very pleased More

by Jervan78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Bittner and Greg Ryland
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Mar 25, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you so much for your wonderful feedback, Jervan! We’re thrilled to hear that you had an excellent experience with us at i.g. Burton Subaru of Glen Burnie for the second time. Your satisfaction is our top priority, and we look forward to serving you again in the future. Feel free to share your experience with others! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

March 21, 2026

Over ten years to keep my Subaru in working condition. Excellent team work. Exchange of repairs thru service manager. Excellent accommodations while waiting More

by davidbr221941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Magill
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Mar 21, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your fantastic review, David! We truly appreciate your loyalty over the years and are thrilled to hear that you have had a positive experience with our team at i.g. Burton Subaru of Glen Burnie. We pride ourselves on providing excellent service and accommodations. Looking forward to serving you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

March 20, 2026

Always received the best service. Great experience. Everyone is very courteous and helpful. Always keep me updated with text messages More

by rodriguez.felicita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Mar 21, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review, Felicita! We’re thrilled to hear that you consistently receive the best service at i.g. Burton Subaru of Glen Burnie. Our team takes pride in being courteous and helpful, and we’re glad you appreciate the updates. We look forward to serving you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

March 20, 2026

Ellie was very good to work with. She was quite busy with another customer and was back and forth between the two of us. More

by cdbretired
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ellie
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Mar 21, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your positive review! We’re glad to hear that you enjoyed working with Ellie at i.g. Burton Subaru of Glen Burnie. We appreciate your understanding of her busy schedule and are thrilled that she was able to assist you. We hope to see you again soon! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

March 20, 2026

Friendly Accommodating Great Quality of work Service Oriented Open communication Miguel and team are Amazing More

by SPenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel,Frank
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Mar 20, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your fantastic review! We are thrilled to hear about your positive experience with Miguel and the team at i.g. Burton Subaru of Glen Burnie. We pride ourselves on providing friendly service and great quality of work. Looking forward to seeing you again soon! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

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