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i.g. Burton Subaru of Glen Burnie

Glen Burnie, MD

4.8
235 Reviews
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6917 Ritchie Hwy.

Glen Burnie, MD

21061

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Showing 235 reviews

April 17, 2026

Excellent customer service. Very knowledgeable and friendly staff. A clean and neat facility. Love my free car wash! More

by Mainhart614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miquel Gochez
Apr 17, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for sharing your experience with our team! We appreciate your support and look forward to seeing you again at i.g. Burton Subaru of Glen Burnie. Enjoy your new ride!

April 16, 2026

I recently bought a used 2019 ford explorer limited from the team at IG Burton. My salesman was Rolando Garza and I am greatful for the service he provided. Very honest upfront and transparent. There wer More

by soundsystem13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rolando Garza
Apr 17, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for sharing your fantastic experience with Rolando and the team! We truly appreciate your business and we’ll be sure to share your kind words with Rolando and the rest of the team. We look forward to seeing you again at i.g. Burton Subaru of Glen Burnie!

April 12, 2026

Burton Subaru continues to maintain the high standards of its predecessor with quality, trustworthy service. Miguel Gotchez who has established and continues a fine professional relationship. More

by Anapor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Gotchez
Apr 13, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for continuing to choose i.g. Burton Subaru of Glen Burnie and for sharing your five stars! Miguel and our team are here to assist in the future! Safe travels!

April 10, 2026

Service rep. Anthony took very good care of me. Standard. 18 month service: oil and filter change, rotate tires, and inspection. Took just slightly over an hour More

by WordsMyth43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony-Service Rep
Apr 13, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for sharing your experience with Anthony and the i.g. Burton Subaru of Glen Burnie team! We look forward to your next visit!

April 10, 2026

Great people to work with. Everyone friendly and knowledgeable. Highly recommend. My second Subaru from there. More

by rkmazza1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Ryland, Jesse Bittner
Apr 10, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for choosing i.g. Burton Subaru of Glen Burnie and for sharing your excellent feedback! We are so grateful for your kind words and your repeat business. We look forward to working with you again!

Apr 10, 2026 -

rkmazza1 responded

Your are quite welcomed. I have recommended i.g.Burton many times.

April 04, 2026

Your Subaru service center is excellent. However, your automated 'female' receptionist is vastly annoying. 'She' has sent me numerous emails telling me she has the information about the ve More

by jenpch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Apr 07, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for sharing your feedback with us. While we’re pleased our team gave you an excellent experience, we’re sorry you’re receiving unwanted communications from our system. Please call us directly for assistance with opting out, and we would be happy to help.

April 04, 2026

I had a great experience at this dealership. The staff was helpful, polite, kind and informative and my family have used them twice now More

by spencerphi1988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 06, 2026 -

i.g. Burton Subaru of Glen Burnie responded

We love to hear from returning customers! Thank you for supporting i.g. Burton Subaru of Glen Burnie and for sharing your experience with our team. We truly appreciate your business. See you next time!

April 03, 2026

not very customer Friendly. Communication during service is lacking. This dealership needs to upgrade their text in the back working on the cars. Also, if your car has a known i More

by SubieinMD
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Cho
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel
Apr 03, 2026 -

i.g. Burton Subaru of Glen Burnie responded

We aim to provide friendly and communicative service to all our customers, so we're disappointed to see this feedback. If you would like to discuss these concerns further, please reach out - we would be glad to take your call. Best, The Team at i.g. Burton Subaru of Glen Burnie - (410) 689-8001

April 02, 2026

Service was efficient and timely. Miguel explained in detail. Subaru is running smoothly. Very satisfied. More

by kevbur53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel.
Apr 03, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for sharing your feedback about Miguel and the team! Here at i.g. Burton Subaru of Glen Burnie, we appreciate your business and hope to see you again soon. Drive safe!

April 01, 2026

Stefano in the service department was awesome. All repairs were on a printout explaining everything. Our car was returned washed and clean. Will return for future repairs. More

by fishingctl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stefano
Apr 02, 2026 -

i.g. Burton Subaru of Glen Burnie responded

We’re glad Stefano took such great care of you! Thank you for choosing i.g. Burton Subaru of Glen Burnie and for sharing your experience. We look forward to seeing you next time!

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