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i.g. Burton Subaru of Glen Burnie

Glen Burnie, MD

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Employees
Reviews
Vehicles
4.8
230 Reviews
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6917 Ritchie Hwy.

Glen Burnie, MD

21061

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Showing 230 reviews

October 30, 2024

It’s such a pleasure to have trust on the dealership that is working on your car. He full explained everything. I love the different waiting rooms general, quite children. I usually go in the quiet room. I l More

by Stagsally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Nov 01, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We're delighted to hear that you had a positive experience at i.g. Burton Subaru of Glen Burnie. It's great to know that our explained services and varied waiting areas, especially the quiet room, made your visit enjoyable. We look forward to welcoming you back on your next visit! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 30, 2024

I always receive exceptional customer service (Miguel is awesome) and top notch car service. Thanks! More

by ARH
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
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Nov 01, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We’re thrilled to hear that you received exceptional customer service and that Miguel made a positive impact during your visit to i.g. Burton Subaru of Glen Burnie. We appreciate your feedback and look forward to seeing you again soon! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 30, 2024

Didn’t take long for service to get done and I was pleased with them More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cansandra
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Nov 01, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your positive feedback! We're glad to hear that your service experience at i.g. Burton Subaru of Glen Burnie was efficient and to your satisfaction. We appreciate your support and look forward to assisting you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 30, 2024

Service was fast and easy to schedule. Miguel kept me informed as to everything going on with the car. Would recommend. More

by verbanica89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Nov 01, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We're thrilled to hear that your service experience was fast and easy at i.g. Burton Subaru of Glen Burnie. It's great to know that Miguel kept you informed throughout the process. We appreciate your recommendation and look forward to seeing you again soon! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 29, 2024

Courteous staff. Provided Lyft home and back. Good communication of cost and job progress. Clean facility. More

by Leetilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Goechez
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Oct 31, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your kind review! We appreciate your feedback about our courteous staff and the services we provide at i.g. Burton Subaru of Glen Burnie, including the Lyft ride and clear communication. We strive to maintain a clean facility and keep our customers informed throughout their service. We look forward to seeing you again! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 29, 2024

As usual, another excellent experience with Miguel and with the dealership. No complaints and we will be back again for another recommended service. More

by francis.schorr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Oct 31, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you so much for your kind words! We're thrilled to hear you had another excellent experience with Miguel at i.g. Burton Subaru of Glen Burnie. We appreciate your trust in us and look forward to serving you again for your next recommended service. Safe travels until we see you next time! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 29, 2024

I recently had my oil change and tire rotation done at i. g. Burton Subaru of Glen Burnie, and I couldn’t be more impressed with the service department! From the moment I arrived, the team was friendly, profe More

by Joey Ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Oct 31, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our service department at i.g. Burton Subaru of Glen Burnie. It's great to know that our team provided friendly and efficient service while keeping you informed. We appreciate your recommendation and look forward to welcoming you back for your next service visit! Safe travels! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 27, 2024

Sales person was very friendly and helpful. Service department is always great when I go for service More

by jstewart001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
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Oct 29, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your feedback! We're glad to hear that our sales team was friendly and helpful during your visit. It's also fantastic to know that you consistently have a great experience with our service department at i.g. Burton Subaru of Glen Burnie. We appreciate your support and look forward to assisting you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 26, 2024

Was checked in for service appointment immediately upon arrival. Jeff was very friendly and professional. Customer lounge was neat and clean and quiet. Service was competed in 1hr. 15 minutes. I was comple More

by jmllr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Oct 29, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience at i.g. Burton Subaru of Glen Burnie. We're glad to hear that Jeff provided friendly and professional service and that you were satisfied with the clean and quiet lounge. We look forward to assisting you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 25, 2024

Miguel has always been very helpful and accommodating in every time I come for vehicle service excellent customer service More

by eduardo_dy58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Oct 28, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you, Eduardo, for your wonderful review! We truly appreciate your kind words about our service and are delighted to hear that you found our customer service to be excellent. At i.g. Burton Subaru of Glen Burnie, we strive to provide a helpful and accommodating experience for all our customers. We look forward to seeing you next time! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

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