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i.g. Burton Subaru of Glen Burnie

Glen Burnie, MD

Overview
Employees
Reviews
Vehicles
4.8
253 Reviews
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6917 Ritchie Hwy.

Glen Burnie, MD

21061

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Showing 114 service reviews

May 30, 2026

Easy and uneventful the service is just like it’s supposed be be a calm meeting between old friends. More

by Willie g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m terrible with names but we talked about skiing as we both remember s
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Jun 01, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you, Willie, for stopping by to leave i.g. Burton Subaru of Glen Burnie a wonderful review!

May 25, 2026

I come to this dealer because they have the finest mechanics. I trust Jeff with my car no matter what is wrong with it. More

by Dianne Eden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hudson (Service Advisor, Constance Gelinas Customer Care Advocate, Both outstanding)
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May 27, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you so much for your kind words, Dianne! We’ll pass your praise along to Jeff and the rest of the team, and we hope to see you back at i.g. Burton Subaru of Glen Burnie! Safe travels!

May 22, 2026

Purchased Legacy limited edition at this dealership 2005. Only serviced at this dealership! That's 20 years of our families dedication to Subaru and that particular dealership. That should count for somethi More

by Urabus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Cho
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Cox
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May 26, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your continued trust and loyalty over the years. We truly appreciate your dedication to i.g. Burton Subaru of Glen Burnie and are grateful to have served you for so long. We will address this feedback with our team in order to improve our customer care. Thank you again. See you next time!

May 20, 2026

We have two Subaru’s that have had every service for over 10 years. Only one time did I have a complaint that was resolved immediately. Highly recommend them for service. More

by dblack2508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
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May 20, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thanks for sharing ten years of support for the i.g. Burton Subaru of Glen Burnie team! We look forward to many more successful visits together!

May 09, 2026

Very friendly employees and the communication about the status of my service was outstanding. And they have snacks and comfy chairs while customers are waiting. More

by Sweetpea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefano
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May 11, 2026 -

i.g. Burton Subaru of Glen Burnie responded

We're so glad you enjoyed your experience at i.g. Burton Subaru of Glen Burnie! Thank you for sharing your feedback.

May 05, 2026

Jeff was very patient and professional. He kept me posted throughout the day and delivered my car before closing. More

by pcmcdaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jefg
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May 05, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for recognizing Jeff's professionalism and communication skills! We’re glad your car was delivered seamlessly. We appreciate your business!

May 03, 2026

I had new tires put on my car . The tech found that my rear end needed alignment and it was done. Now my car runs like new! More

by Nancyfaulkner62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2026 -

i.g. Burton Subaru of Glen Burnie responded

We're delighted to hear your car runs like new after the tire installation and alignment! Thank you for choosing i.g. Burton Subaru of Glen Burnie. See you next time, Nancy!

April 28, 2026

Tyler was exceptional. He came to the car and welcomed me. He was kind and courteous like the service people with tenure (Jeff). He will allow your dealership to flourish, More

by mumckh9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can’t remember name but a sales manager came to talk to me when I was looking for new cars. My lease will be up in October.
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Apr 28, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Karen, thank you for sharing your positive feedback about Tyler and the team! We’re thrilled to hear about your experience at i.g. Burton Subaru of Glen Burnie. We’ll be sure to pass along your compliments. See you next time!

April 27, 2026

I am always happy when I visit the dealership. I feel confident that my car is getting good care. Thank you More

by rstruble8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
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Apr 28, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for sharing your confidence in our team! We look forward to your next visit here at i.g. Burton Subaru of Glen Burnie!

April 27, 2026

My experience with the service department has been great! Easy to make an appointment, wait time has been much less than I expected . My service rep has been excellent! More

by Lindo312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2026 -

i.g. Burton Subaru of Glen Burnie responded

It’s awesome to hear how seamless your experiences have been with our service team at i.g. Burton Subaru of Glen Burnie! Thank you for choosing us — we’ll be sure to pass along your feedback to the team.

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