i.g. Burton Toyota of Dover

I had an absolutely fantastic experience working with Keith Wenck. He was quite responsive from the first call. From the moment I stepped onto the lot, Keith was incredibly welcoming, professional, and Keith Wenck. He was quite responsive from the first call. From the moment I stepped onto the lot, Keith was incredibly welcoming, professional, and genuinely attentive to what I was looking for. He took the time to answer all my questions and made sure I was completely comfortable with all the new features in my 2026 RAV4 LE. What I appreciated most was his transparent, no-pressure approach—he clearly cared about making sure I was confident in my decision rather than just pushing for a sale. The entire process was smooth, efficient, and surprisingly stress-free from start to finish. If you are looking for a knowledgeable salesperson with more than 20 years in the industry and who truly goes above and beyond for their customers, I cannot recommend Keith highly enough! More

Jose was very helpful in purchasing my new Corolla & answering questions, Very impressed w/service department! answering questions, Very impressed w/service department! More

I had a great experience at the dealership. The staff was knowledgeable, friendly, and professional throughout the entire process. Jose was an amazing salesman—personable, friendly, honest, and The staff was knowledgeable, friendly, and professional throughout the entire process. Jose was an amazing salesman—personable, friendly, honest, and genuinely easy to work with. The whole team handled my trade-in smoothly and made the process stress-free. I really appreciate the excellent customer service and would definitely recommend this dealership to others! More

Service was good. Employees were very good. Explained everything. Service people are very well educated in the Cars and how all the new apps work.. Employees were very good. Explained everything. Service people are very well educated in the Cars and how all the new apps work.. More

Committed to a phone follow up that didn’t happen regarding tinted window removal process regarding tinted window removal process More

Friendly! New service personnel at desk. New closure to service final checkout. Trying to assessorizing your visit by add ons that are not necessary to the New service personnel at desk. New closure to service final checkout. Trying to assessorizing your visit by add ons that are not necessary to the tune of $500. Shame that they are trying to scare people into this. I hope they come up with a more palatable way of conducting our visit when we come in for regular maintenance. Need more honesty, not looking to sell more to make more. More

I had the pleasure of working with Jose who greeted me warmly, took me for a few test drives, discussed the cars I was interested in and also talked about our personal lives. He made the experience easy a warmly, took me for a few test drives, discussed the cars I was interested in and also talked about our personal lives. He made the experience easy and human with no sales pitches, just a genuine care for getting me the vehicle I wanted and didn't push back when I said I wouldn't make a decision over the weekend. Come Monday morning he promptly answered my call and had the paperwork ready when I showed up. Neil the finance manager did a great job explaining the financing, getting me the best rate, and walking me through the additional warranty options. I'm very grateful for my car buying experience with IG burton Toyota, Dover. More

Very professional and organized. Answered all Questions and in one situation went above and beyond that was required. Answered all Questions and in one situation went above and beyond that was required. More

My Svc Mgr was zeric who kept me updated and who worked an alternate plan when it looked necessary. an alternate plan when it looked necessary. More

Only dealt with Service Dept. Excellent. Prices are too high, but that is to be expected nowadays. Excellent. Prices are too high, but that is to be expected nowadays. More