iCars Chicago

Made my car purchase right. Great car and experience! Purchased a gently used 2012 Audi A7 with 58,XXX. Vehicle was in excellent shape inside and out and didn't have to worry about anything else. Overall Purchased a gently used 2012 Audi A7 with 58,XXX. Vehicle was in excellent shape inside and out and didn't have to worry about anything else. Overall, would HIGHLY recommend iCarsChicago to anyone and will be back to purchase from them in the future. Read further down for full customer experience. However, on the way home from the dealership the cruise control would not work and gave an error code of "audi acc braking guard unavailable". Contacted the dealership and directly spoke with the owner Barry that night. Barry was nice, professional, and assured me that he would fix the cruise control up to what they pay vs. dealership hourly rates. Through quick research with Barry and myself it appeared the radar sensors were out of the place and would need calibrated at an Audi Dealer. Due to living 3.5 hours away, I took the car to a local dealer and found out one of the radar module sensors was out. Autohaus in Peoria, IL wanted $2,500 for the sensor and another $1,000 for labor and calibration. Contacted Barry and he immediately told me that we would try to replace and sensor with used one. Sure enough Barry ordered the sensor off ebay and it arrived quickly. Once the sensor was here. Barry gave me the option to put it in myself or he would pay to have it installed. Due to the car being an Audi and a used part installed, I had to install the part myself. Installing the radar sensor wasn't as easy as thought, due to removing the whole front bumper. Once the radar sensor was installed, I took it back again, and the radar sensor worked and was able to be re calibrated. Barry personally contacted the dealership and took care of the bill from Autohaus in Peoria, IL (bill $580). Barry made this process painless and stress free, due to the car having problems. Although, I paid a small portion to pay to see what the problem was, Barry ORDERED me a radar sensor and PAID to have it installed. Can't say how surprised I am on how the owner, Barry, handled this and will see him again in the future. REVIEWS speak for themselves and you WON'T be disappointed if you purchase from them. More

Quality Car with Loads Style We were shopping for our son's first car. Wanted dependable, safe and stylish without spending a fortune. We saw the perfect one on their website and We were shopping for our son's first car. Wanted dependable, safe and stylish without spending a fortune. We saw the perfect one on their website and emailed a few questions. We got a phone call within 30 minutes. Car was in perfect condition just as they advertised. Nice communication and very helpful with anything I needed. Love the car and we have already sent a friend to their website to shop. More

happy with my purchase really happy with this dealer, purchased a 2011 bmw x6 3 months ago, have had no issues, and i know they are used cars and will need something. so far really happy with this dealer, purchased a 2011 bmw x6 3 months ago, have had no issues, and i know they are used cars and will need something. so far so good! happy with my purchase and would buy from them again. clean dealership, cars are gorgeous. Staff is friendly and knows what they are doing. Barry is really easy to deal with. thanks! More

Amazing internet experience. Bought a vehicle from them 5 months ago. They picked me up from the airport, and were honest is describing the vehicle. I'd definitely do business with them again. Thank you iCar months ago. They picked me up from the airport, and were honest is describing the vehicle. I'd definitely do business with them again. Thank you iCars for great service and great vehicle More

A great, long distance car buying experience I had been looking on line for a special car when I came across a beautiful, low mileage, Porsche Cayman being sold at iCars Chicago. After reaching I had been looking on line for a special car when I came across a beautiful, low mileage, Porsche Cayman being sold at iCars Chicago. After reaching out by email I was promptly contacted by Zee who answered all my questions with the highest level of patience and professionalism. When I arrived at the dealership, I was greeted by Jason who had the vehicle ready for an inspection as per my request. The car was perfect and exactly as it had been represented to me prior to my traveling four hours to iCars. The transaction was seamless as all the paperwork had been carefully laid out by Zee in advance of my arrival and there were no surprises. I even got a follow up text from Zee to make sure I was happy with the car. I'm happy to report that I'm delighted. I'd recommend iCars Chicago to anyone looking for an honest, straight forward, car purchase. More

Great Experiences! I have purchased multiple cars from the dealer and had repairs completed with every experience being excellent! I will not buy a car from another pla I have purchased multiple cars from the dealer and had repairs completed with every experience being excellent! I will not buy a car from another place. They are extremely knowledgeable about the process and the vehicles. More

Excellent dealer !! If you’re looking for a vehicle you will love then check out icars Chicago. I spoke with Barry and this guy is a real professional. He has a ton of en If you’re looking for a vehicle you will love then check out icars Chicago. I spoke with Barry and this guy is a real professional. He has a ton of energy and is extremely knowledgeable about all his vehicles. I couldn’t have had a better buying experience, from walking me through all the details of the vehicle to signing the dotted lines. I highly suggest this company! Go check them out More

Top notch Service We throughly enjoyed our buying experience with iCars Chicago. Barry the owner bent over backwards from the very beginning to make this purchase happ We throughly enjoyed our buying experience with iCars Chicago. Barry the owner bent over backwards from the very beginning to make this purchase happen. We re bringing the car to another state and look forward to many many years of safe exciting and joyful rides . No pressure, no worries, just Thrilled! More

Great Quality Vehicles, Fairly Priced, Trustworthy Dealer! I stopped in to look around and wound up making a purchase on a used Mercedes. I found this dealer to be trustworthy and reputable. Even though this I stopped in to look around and wound up making a purchase on a used Mercedes. I found this dealer to be trustworthy and reputable. Even though this was a used car purchase, they repaired a couple of minor issues that were agreed to and also accommodated me on another request to fix a problematic glove box latch. I would highly recommend taking the time to visit (either online or in person) and check out what they have to offer. On a sidenote, all of their vehicles come with a paint protection treatment. While I am not usually a fan of these type of "add-ons", I can honestly say that the $200 or so investment in the paint protection is well worth it. All of their cars shine better than when they rolled off the new car line. This includes vehicles that are 10+ years old. Again, highly recommended. And, as a loyal customer in general, I will reach out to iCars Chicago for any future vehicle acquisitions. Hats off to Jason and Barry. Job well done. Thank you for taking care of a new customer. More

Fantastic Experience Travelled all the way up to Chicago from Nashville to check out a vehicle from these guys - and I’m glad I did. Jasin was super helpful and accommoda Travelled all the way up to Chicago from Nashville to check out a vehicle from these guys - and I’m glad I did. Jasin was super helpful and accommodating (especially staying late on a Saturday after I forgot my check at the hotel ???). Super happy with my new Audi, and the experience as a whole. I would say my car was a diamond in the rough, but all the other cars in their showroom were equally as impressive. Seems like they only buy and sell quality stuff. More