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Ken Ganley Buick GMC Sandusky
Sandusky, OH
277 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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277 Reviews of Ken Ganley Buick GMC Sandusky
June 12, 2026
Very curious and helpful. They did all the work I asked for and the service was fairly priced. Been going here buying vehicles and for service for over 20 years. They did all the work I asked for and the service was fairly priced. Been going here buying vehicles and for service for over 20 years. More
by DrDenali
Employees Worked With
Too many to mention. Three different service people, all courteous.
April 06, 2026
I love my GMC Terrain Denali I got from Ken Ganley Buick GMC in Sandusky If your looking for a great experience and the best deals in Ohio see Ricardo. He was very helpful and very patient with us old folks GMC in Sandusky If your looking for a great experience and the best deals in Ohio see Ricardo. He was very helpful and very patient with us old folks. More
by Spanks73
Employees Worked With
Ricardo and team
January 16, 2026
Professional, friendly service. Caleb was particularly helpful and so kind. He made sure that I understood everything clearly. I felt very confident that my car was in good hands Caleb was particularly helpful and so kind. He made sure that I understood everything clearly. I felt very confident that my car was in good hands! More
by emfweibel
Employees Worked With
Caleb
January 05, 2026
I purchased a certified used Buick Envision car vehicle LRBFXCSA5LD084244 and When I attempted to use the emergency key in the FOB to open the driver side door with a dead battery, it was not the correct k LRBFXCSA5LD084244 and When I attempted to use the emergency key in the FOB to open the driver side door with a dead battery, it was not the correct key. I attempted to contact this dealer; they did not respond to my more than 4 calls to attempt to resolve this problem. I went to another dealer, and they cut a correct key for $128.57. Apparently, Ken Ganley Buick Sandusky did not perform all of the requirements for this vehicle to be listed as a "CERTIFIED USED CAR ACCORDING TO GENERAL MOTERS". I made a complaint with GM Customer assistance under case number 85016744 and they just did nothing as well. It is apparent that Ken Ganley Sandusky Buick does not care about it customers. More
by sol
Employees Worked With
General Manager Never returned my messages), Finance Manager (not her responsibility)
November 10, 2025
Thanks Caleb for the amazing service I received on Saturday, prompt and efficient!!! This was actually our second vehicle we have purchased from Ken Ganley!! Saturday, prompt and efficient!!! This was actually our second vehicle we have purchased from Ken Ganley!! More
by anneburkhart14
Employees Worked With
Caleb
October 27, 2025
I had an amazing experience at Ken Ganley Buick GMC Sandusky with RICARDO TREVINO. Buying a vehicle can be a stressful experience, but having a salesman with integrity made it much easier. I initiall Sandusky with RICARDO TREVINO. Buying a vehicle can be a stressful experience, but having a salesman with integrity made it much easier. I initially spoke with him on a Thursday, and I drove away on Saturday with my new SUV. More
by Ang Marie
Employees Worked With
Ricardo Trevino, Cassie Tressmer
October 21, 2025
How long does it take to repair an air conditioner? Five Months? Two compressors later still no air conditioner. Costly repair without a resolution from this dealership. Five Months? Two compressors later still no air conditioner. Costly repair without a resolution from this dealership. More
by JWA
Employees Worked With
John Decker
