
Manahawkin Kia
Manahawkin, NJ
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625 Reviews of Manahawkin Kia
I have had a terrible experience with Manahawkin Kia and would not recommend them to anyone. The service center consistently fails to fix issues properly, and the customer service is unprofessional and dism would not recommend them to anyone. The service center consistently fails to fix issues properly, and the customer service is unprofessional and dismissive, especially toward women. This is the second Kia I’ve purchased from John C., and I regret doing so. The problems started immediately when they sold me a car with a cracked windshield. Since then, my car has been in the shop four times in just three weeks, yet the issues remain unresolved. The final straw was when I picked up my car after it had supposedly been repaired for two engine problems. The hybrid engine light came back on immediately, and instead of fixing the issue, they simply reset the light. My car stalled out as I was leaving their lot with my 18-month-old child in the back seat. A week later, I had to return again for another engine issue — one that had supposedly already been replaced. To make matters worse, my air conditioning has now stopped working, and attempts to escalate concerns beyond the service manager are ignored. They refuse to connect customers with higher management and dismiss legitimate concerns instead of addressing them. In my opinion, Manahawkin Kia cannot be trusted. I hope they take responsibility and do the right thing, but based on my experience, I strongly advise others to avoid doing business here More
I recently purchased a brand new EV9 from Manahawkin Kia, and I couldn’t be more satisfied with the entire experience. From start to finish, Cono, my salesman, went above and beyond to make sure everything w and I couldn’t be more satisfied with the entire experience. From start to finish, Cono, my salesman, went above and beyond to make sure everything went smoothly. He kept me informed every step of the way, consistently checked in, and genuinely made me feel like a priority, not just another sale. Jon, the manager, also played a huge role in helping make the deal happen. Both he and Cono worked tirelessly to get me out of my previous vehicle and into my new EV9. They truly did everything possible to make the transition seamless and stress-free. Even after the purchase, Cono continued to follow up to ensure I was happy and that everything was going well with my new car. That level of care and service is rare to find. Without a doubt, this was the best dealership experience I’ve ever had. If you're considering buying a vehicle, I highly recommend Manahawkin Kia, ask for Cono and Jon! More
Always a great experience getting car serviced at Kia Manahawkin NJ. Recently had oil change and multi-point inspection. Michael Lotito made everything very smooth. Kudos. Manahawkin NJ. Recently had oil change and multi-point inspection. Michael Lotito made everything very smooth. Kudos. More
Modern facility with attentive staff. They deliver when promised. And, they are customer oriented with courtesy continuing well after the sale is concluded. They deliver when promised. And, they are customer oriented with courtesy continuing well after the sale is concluded. More
Manahawkin KIA service department was HORRIBLE Worst experience I’ve ever had a a dealership. Waited over 1.5 hours to look at my car that’s BRAND NEW and they still hadn’t looked at our car. We are tr experience I’ve ever had a a dealership. Waited over 1.5 hours to look at my car that’s BRAND NEW and they still hadn’t looked at our car. We are trading this car in and WILL NEVER BUT A KIA AGAIN Let the service director know ITS BECAUSE OF HIS UNPROFESSIONAL ATTITUDE Hopefully this location closes or have Sam and Erik do what’s needed More
John was very good my husband has known him for 10 years. We have been doing business with the dealers in Manahawkin for 20 years We have been doing business with the dealers in Manahawkin for 20 years More